Low Income Relief is an information service run by journalist and professional researcher Nicole Thelin (that’s me). I’m not a lawyer or a social worker. I’m just a girl who uses Google. We also have a team of freelance writers who occasionally assist with content.
Low Income Relief is a licensed business in Washington State.
Our website address is https://lowincomerelief.com.
Our mailing address is PO Box 21 Bucoda WA 98531.
What personal information do we collect from the people that visit our website?
We collect user data through comments, cookies, and email subscription boxes as described below.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We collect personal information whenever you voluntarily leave a comment, sign up for our email newsletter or enter a giveaway.
When you leave a comment, you may be asked to enter your name, email address, website and content details. Any information that you provide in your comment is strictly voluntary. Commenting is not required to use our service. Comments are publicly visible by all website visitors after they are moderated. As a courtesy, we may redact any phone numbers, email addresses and physical addresses from your comment to protect your personal information.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
By choosing to leave a comment on the site, you are actively consenting to the collection of this information.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.
If you disable cookies, some features may be disabled. However, it shouldn’t affect your experience on the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
How do we use your information?
We may use the information we collect from you when you leave a comment, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To personalize user’s experience and to allow us to deliver the type of content and product offerings that are most interesting and relevant to you.
• To improve our website in order to better serve you.
• To allow us to better service you in responding to your customer service requests.
• To administer a contest, promotion, survey or other site feature.
• To send periodic emails and newsletters.
• To follow up after correspondence (live chat, email or phone inquiries)
How do we protect visitor information?
We only provide articles and information. We do not ask for credit card numbers or other sensitive data. We do use a SSL certificate.
- We do not use vulnerability scanning and/or scanning to PCI standards.
- We do not use Malware Scanning.
Who do we share your data with?
We use Google AdSense
If you sign up for your email newsletter, the information you provide on the sign-up form will be made available to MailChimp
, the service we use to design and send email newsletters.
How long do we retain your data?
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
What rights do you have over your data?
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
We have enabled Google AdSense on our site.
California Online Privacy Protection Act
According to CalOPPA we agree to the following:
Users can visit our site anonymously.
Does our site allow third-party behavioral tracking?
It’s also important to note that we allow third-party behavioral tracking.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under 13.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via email
• Within 7 business days
We will notify the users via in-site notification
• Within 7 business days
We also agree to the Individual Redress Principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address if you choose to leave a comment on our website and if you sign up for our newsletter. If at any time you would like to unsubscribe from receiving future emails, you can ‘unsubscribe’ using the link in the email and we will promptly remove you from ALL correspondence.
Requests for Assistance
If you request assistance from us, we will do our best to help you find resources in your area that will help you. During this process, you may choose to provide us with information about your location, household, financial situation and more. This information is all provided voluntarily and is not required for use of this site.
We will never divulge your personal details (including your name). However, most of our communication occurs over Facebook messaging and through public comments on our website. We cannot guarantee that Facebook, email providers and other companies will protect that information or notify you if a breach occurs. We can only promise that we, personally, will not share your identifiable information.
However, we do reserve the right to publish any finished resource lists as a “By Request” blog post on our website. We will not include your personally identifying information on that post. For an example of this, please visit our blog and search “By Request.”
Last Edited on 2016-04-16