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Washington State Molina members can now access 24/7 urgent care online or over the phone! It’s incredibly easy and absolutely free. I absolutely hate going to the doctor’s office when I’m sick, so I’m very excited about this new program.
Introducing… Molina Virtual Care!
How does it work?
Just visit the website or call (844) 870-6821 to speak with a qualified doctor or nurse practitioner. The visit will be conducted over the phone or via video chat (such as Skype or FaceTime). The provider will give you a summary of the visit and a prescription, if needed.
The appointments take about 20 minutes and include the same sort of intake questions your regular doctor would ask you. If follow-up with an in-person provider is required, it can be arranged during the visit.
Prescriptions will be called in to the pharmacy.
What can Virtual Care treat?
Obviously, there are some things that Virtual Care cannot treat – and if it’s an emergency, you should always call 911 immediately!
However, if you’re experiencing a minor illness or an urgent (but minor) condition like a UTI, Virtual Care is an excellent alternative to traditional care.
Here’s a partial list of the things that Virtual Care can treat:
- Athlete’s Foot
- Back Pain
- Bladder infection
- Ear Pain
- Eye Issues
- Insect bites
- Pink Eye
- Sinus Symptoms
- Sore Throat
- Stomach Flu
- Urinary Tract Infection (UTI) in adult women
- Yeast infection
- …and more.
How much does it cost?
This service costs absolutely NOTHING for Molina Apple Health (Medicaid) members in Washington State, although cell phone and Internet fees may apply. You’ll need your Molina Member ID, which can be found on your ID card or in the email that Molina sent you about this new program.
So, you’re sick and don’t feel like going to the doctor’s office? Don’t! Try Molina Virtual Care instead!