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Get Low Cost Internet from Comcast!

Get Low Cost Internet from Comcast!

Need to save money on Comcast Internet services? We totally understand that! When you’re pinching pennies, Internet service can be a real budget-breaker. Fortunately, we’ve found a way that customers can get Comcast Internet service for just $9.95 per month (or even free in some cases)!


woman gets free internet

What is Comcast Internet Essentials?

Comcast Internet Essentials is more than a low cost Internet connection. It’s an entire program designed to connect eligible low income customers with the Internet and to improve their computer skills. There are no installation fees, no credit checks and no long-term contracts.  In addition to a 50 Mbps Internet connection, you will also receive the option to buy a low-cost computer, participate in free computer classes and more!

When you sign up, you’ll receive a  Welcome Kit with everything you need to get online. You’ll also get a 50 Mbps connection with in-home Wi-Fi setup included. All for just $9.95 per month!


In addition, you will have the option to buy a cheap laptop or desktop computer for just $149.99! The computer includes Microsoft Office and Norton Security Suite. Don’t have $150 today? No problem. You have the option to buy as long as you’re an Internet Essentials customer and payment plans may be available.

Need help making the most of your Internet connection? Check out the learning center or find one of their local classes today!


Comcast WILL lie to you about this program.

It is important to realize that Comcast representatives WILL lie to you about this program. Some of our readers have been told that this program doesn’t exist. Others said that Comcast reps tried to convince them to avoid Internet Essentials because “it won’t stream Netflix.”

The Internet Essentials service IS good enough to stream movies & TV from Hulu, Netflix & Amazon!

Comcast representatives have told at least one of our readers that the Comcast Internet Essentials speeds wouldn’t support any Hulu streaming. This is NOT true! If a Comcast representative tells you that your Comcast Internet Essentials speeds won’t be adequate for streaming, consider this:

Comcast Internet Essentials offers speeds of 50 Mbps.

  • Hulu only requires 3-6 Mbps to stream regular HD (720p or 1080p) content. If you are streaming 4K Ultra HD content, they recommend 13 Mbps.
  • Netflix recommends speeds of up to 5 Mbps for regular HD streaming.
  • Amazon requires speeds of up to 3.5 Mbps for regular HD streaming.

If you’re trying to stream 4D ultra HD content, you may run into some lag issues. Hulu recommends speeds of 13 Mbps for 4k Ultra HD content and Netflix recommends 25 Mbps. I

f you don’t stream 4K Ultra HD content, then you shouldn’t have any problems streaming from these services on a Comcast Internet Essentials plan.

Who qualifies for low cost Internet through Comcast Internet Essentials?

In order to qualify for Internet Essentials, you must be able to provide at least one document proving that you participate in at least one of the programs below:


  • Medicaid
  • Public housing assistance
  • Supplemental Nutrition Assistance Program (SNAP, EBT, food stamps)
  • Temporary Assistance for Needy Families (TANF)
  • Supplemental Security Income (SSI)
  • National School Lunch Program
  • Head Start
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Women Infants and Children (WIC)
  • Federal Pell Grant (current award year)
  • VA Pension
  • Tribal Assistance

To qualify, you must also live in an area where Comcast Internet service is available. You also must be a new customer who has not subscribed to Comcast in the last 90 days. If you’ve had a previous Comcast account, then you cannot have an outstanding debt to Comcast from the last 12 months.

You can get FREE Internet and phone service in a bundle!

You can also choose a bundle with Internet Essentials and XFinity Mobile for $24.95. Your ACP payment will be applied to the Internet portion of your bill first and any remainder will be applied to your mobile services. This way, you can get FREE internet and phone service!

You may be able to get the service free without ACP.

You may also be able to get this service for free if you live in an area where your school, nonprofit or other community-based organizations are sponsoring it. In that case, you will be given a promo code that you can use to activate Internet Essentials for free.

How do I apply for Comcast Internet Essentials?

The fastest way to apply for Comcast Internet Essentials is to apply online. You should be able to complete the application online in about 10 minutes if you don’t have to submit anything.

You can also call Comcast at 1-855-8-INTERNET during business hours to have an agent assist you. The call center is open from 8AM to Midnight (EST), seven days per week.

Frequently Asked Questions about Comcast Internet Essentials

We’ve received many questions about this program over the years. Review these common questions and if you don’t find the answer you’re looking for, let us know in the comments!


Is XFinity Internet Essentials unlimited?

The XFinity Internet Essentials plan is not unlimited, although they have temporarily suspended the data limits due to the hardships of the pandemic.

What type of internet is XFinity Essentials?

XFinity Essentials is an affordable, high-speed internet service. It is covered by the Affordable Connectivity Program, which is designed to bring broadband to low income customers.

How do I activate Internet Essentials?

Activating is easy! Just connect your internet equipment, turn it on and go online to for easy step-by-step instructions.

Can you upgrade Internet Essentials?

Comcast has upgraded Internet Essentials to a much higher speed than it used to be! The program was originally 25 Mbps, then upgraded to 50 Mbps during the pandemic, and now you can double the speeds through Internet Essentials Plus with the ACP program.

Does Comcast Internet Essentials have WiFi?

Yes, Comcast Internet Essentials supports WiFi. In-home WiFi is provided at no additional cost.

How do I pay my Internet Essentials bill?

You can pay your Internet Essentials bill online through the Comcast website.

What does Internet Essentials mean?

Internet Essentials is the official name of the low income internet program offered by Comcast.

Is Internet Essentials the same as EBB?

No. Internet Essentials is a specific program from Comcast. The Emergency Broadband Benefit program was a temporary relief program in 2021.

Are there other low income internet programs?

Yes! We have found many providers that offer free and low cost internet to low income customers. The full list can be found at

Get more deals and free stuff here!


Nicole leads the Low Income Relief team with over 20 years of professional research and writing experience. Nicole started Low Income Relief after a personal experience with poverty. When her husband was medically discharged from the US Army, their family experienced tremendous financial hardship. Nicole was able to gather help from multiple community agencies and move into a nearby low income housing unit in just two weeks! Since then, Nicole has been dedicated to helping low income families in crisis. She regularly spends hundreds of hours combing through countless resources to make sure that Low Income Relief has the most comprehensive and complete resource directories on the internet today. Prior to starting Low Income Relief, Nicole worked as a novelist, journalist, ghostwriter and content creator. Her work has been featured in various print and online publications, including USA Today, eHow, Livestrong, Legal Beagle, The Daily Herald, The Chronicle and more.


Tuesday 9th of October 2018

So I am currently a Spectrum customer but my service has been cut off because I haven’t been able to pay the $55 a month for Internet if I cancel my Internet will they charge me for breaking the contract? I’m hoping to get one of the options you have posted about and really do love Spectrum but can’t afford it. With Comcast you say my child must qualify for free lunch but my child receives free lunch, would that mean I wouldn’t qualify?

Chloe Skupnick

Friday 12th of October 2018

Hi Amanda, I think it depends on your state and the requirements for Comcast there. I would definitely give Comcast a call and find out if you qualify. You may also want to talk to Spectrum about their low-income option. Sometimes, being unable to pay your bill or having it cut off might be one of the requirements for getting assistance. Calling in to customer service with both companies is your best bet!



Wednesday 11th of July 2018

Hi, I am a NJ resident on SSD and receiving SNAP. Do I qualify for this program? I do not want to cancel my current plan and wait 90 days only to find out it was for nothing. I don't seem to be in a service area for any of the other low cost plans.



Thursday 12th of July 2018

Hi, J! That's a great question. To qualify for this program you must meet one of the following criteria:

You have at least one child who qualifies for the National School Lunch Program. You receive HUD housing assistance (such as Section 8). You receive the Pell Grant and attend a qualifying college in Illinois or Colorado. You are 62 years or older and receive federal or state public assistance.

Based on this, it doesn't sound like you qualify to me. However, you can always reach out to Comcast to double-check.

Sorry, J! :(


Monday 7th of May 2018

Dear Nicole,

Thank you for taking the time to answer my question. I really appreciate it.


Saturday 28th of April 2018

I was just wondering if HUD and Section 8 housing is the same thing, or are they different?


Monday 30th of April 2018

Hey, Kelly! Section 8 is one of several housing programs offered by HUD, so it definitely qualifies under this program. I appreciate you taking the time to ask this question. I'm sure other people have wondered this also, so I've revised the article accordingly. =D


Thursday 26th of April 2018

Hi Nicole,

I'm a Chicago resident on EBT/SNAP benefits, do I qualify for this?



Friday 27th of April 2018

Hi, Amy! Chicago residents qualify IF they have a school-age child, receive HUD housing assistance OR if they are currently receiving the Pell Grant while attending a qualifying 2-year community college. Technically, your school-age child has to qualify for the NSLP but your family should qualify for that if you're already receiving SNAP. If you don't fit these criteria, you can click here to see the other low income Internet programs we've found. I hope that helps! :)

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