This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

Who are we?
Low Income Relief is an information service run by journalist and professional researcher Nicole Thelin (that’s me). I’m not a lawyer or a social worker. I’m just a girl who uses Google. We also have a team of freelance writers who occasionally assist with content.
Low Income Relief is a licensed business in Washington State.

Our website address is
Our mailing address is PO Box 21 Bucoda WA 98531.

What personal information do we collect from the people that visit our website?
We collect user data through comments, cookies, and email subscription boxes as described below.

 Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

We collect personal information whenever you voluntarily leave a comment, sign up for our email newsletter or enter a giveaway.
When you leave a comment, you may be asked to enter your name, email address, website and content details. Any information that you provide in your comment is strictly voluntary. Commenting is not required to use our service. Comments are publicly visible by all website visitors after they are moderated. As a courtesy, we may redact any phone numbers, email addresses and physical addresses from your comment to protect your personal information.

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.

By choosing to leave a comment on the site, you are actively consenting to the collection of this information.


Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For example, cookies may be used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.
If you disable cookies, some features may be disabled. However, it shouldn’t affect your experience on the website.
Low Income Relief is monetized with ads, which require the use of cookies. Third party vendors, including Google, use cookies to serve ads based on a user’s prior visits to your website or other websites. Google’s use of advertising cookies enables it and its partners to serve ads to your users based on their visit to your sites and/or other sites on the Internet. Users may opt out of personalized advertising by visiting Ads Settings. You can learn more about how to opt out of a third-party vendor’s use of cookies for personalized advertising by visiting
The site is also monetized using affiliate programs, which require the use of cookies. When you click on an affiliate link, a temporary cookie is placed so that we receive a referral credit for any purchases you make within a certain amount of time (usually 7-30 days).
Our service also uses Google Analytics, which uses cookies. You can learn more about how Google Analytics collects and processes data on this page, titled “How Google Uses Data When You Use Our Partners’ Sites or Apps.”
We use cookies for advertisements and to regulate certain website features. For example, we use this feature to ensure that our email subscription popup only appears once every seven days (instead of annoying you on every page load).

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

How do we use your information?

We may use the information we collect from you when you leave a comment, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

To personalize user’s experience and to allow us to deliver the type of content and product offerings that are most interesting and relevant to you.
To improve our website in order to better serve you.
To allow us to better service you in responding to your customer service requests.
To administer a contest, promotion, survey or other site feature.
To send periodic emails and newsletters.
To follow up after correspondence (live chat, email or phone inquiries)
How do we protect visitor information?
We only provide articles and information. We do not ask for credit card numbers or other sensitive data. We do use a SSL certificate.
  • We do not use vulnerability scanning and/or scanning to PCI standards.
  • We do not use Malware Scanning.
Who do we share your data with?
We use Google AdSense and Google Analytics, which use cookies as noted above.
If you sign up for your email newsletter, the information you provide on the sign-up form will be made available to ConvertKit, the service we use to design and send email newsletters.
Visitor comments may be checked through an automated spam detection service, Akismet by Automattic.
How long do we retain your data?
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

What rights do you have over your data? 

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.


Third-party links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.



Google and other third party vendors may use cookies to serve ads based on a user’s prior visits to our website and other websites. Google’s use of advertising cookies enables it and its partners to serve more relevant ads to you. You can opt out of personalized advertising by visiting Google’s  Ads Settings page.

We have enabled Google AdSense on our site.


California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. – See more at:
According to CalOPPA we agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home page or as a minimum on the first significant page after entering our website.
Our Privacy Policy link includes the word ‘Privacy’ and can be easily be found on the page specified above.
Users will be notified of any privacy policy changes on our Privacy Policy Page.
Does our site allow third-party behavioral tracking?
It’s also important to note that we allow third-party behavioral tracking.


COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under 13.


Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via email
Within 7 business days
We will notify the users via in-site notification
Within 7 business days
We also agree to the Individual Redress Principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.



The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address if you choose to leave a comment on our website and if you sign up for our newsletter. If at any time you would like to unsubscribe from receiving future emails, you can ‘unsubscribe’ using the link in the email and we will promptly remove you from ALL correspondence.


Requests for Assistance

If you request assistance from us, we will do our best to help you find resources in your area that will help you. During this process, you may choose to provide us with information about your location, household, financial situation and more. This information is all provided voluntarily and is not required for use of this site.
We will never divulge your personal details (including your name). However, most of our communication occurs over Facebook messaging and through public comments on our website. We cannot guarantee that Facebook, email providers and other companies will protect that information or notify you if a breach occurs. We can only promise that we, personally, will not share your identifiable information.
However, we do reserve the right to publish any finished resource lists as a “By Request” blog post on our website. We will not include your personally identifying information on that post. For an example of this, please visit our blog and search “By Request.”
Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Last Edited on 2016-04-16