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Save Money on your Decatur Utilities Bill!

Save Money on your Decatur Utilities Bill!

Looking for ways to save on your Decatur Utilities bill? If you’re one of DU’s 30,000 customers, you’ve probably wondered what you can do to reduce your electric bill. Fortunately, Karen’s already asked us… and this is what we’ve found!  


Discover your eScore and get FREE energy efficiency upgrades!

Improve your energy efficiency for FREE with an eScore assessment. When you register for this program, you’ll select someone from the Quality Contractor Network (QCN) to visit your home and assess its energy efficiency.

You’ll receive an eScore card that ranks your home on a scale of 1 to 10 (10 is the best). You’ll also receive a customized list of energy efficiency upgrades to help your home reach that coveted 10 score. Some improvements, such as LED lights and low-flow showerheads, can be installed during the assessment! 

For more information about this program, please visit or call (855) 237-2673.

Avoid unpredictably high bills throughout the year.

Like most companies, Decatur Utilities offers a convenient budget billing program that helps you level out your seasonal bills. You can enroll in this program if you’ve had Decatur Utilities service for at least 12 months and you’ve had no more than one late payment in that time. You’ll need to visit the office to enroll in this program and you will be required to enroll in automatic payments at the same time. 


Avoid unnecessary fees.

If you make your payment in certain ways, you’ll be subject to additional fees. For example, paying online or by phone adds an additional $3.95 fee. You’ll pay $1.99 extra if you pay by Money Gram. Save yourself the extra dollars and pay in person, by mail or via automatic bank withdrawal. 

Get on the Medical Priority List and ensure your power is prioritized. 

If you or someone in your home is on life support or otherwise requires electricity to stay alive, you’ll need to complete a Medical Hardship Form. In the event of an outage, homes on the Medical Priority List will be among the first to have their power restored. Your doctor will need to fill out part of the form. A new form must be submitted every year.

Get emergency assistance from other agencies.

If you need additional help, you may be able to receive help from the following agencies: