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Save Money on Your DTE Energy Bills in Michigan!

Save Money  on Your DTE Energy Bills in Michigan!

Are you a DTE Energy customer in Michigan? If so, you’ve probably wondered how to save money on your DTE Energy bills!

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Check out these helpful payment options!

If you’re having trouble making your payments, DTE Energy may accept a payment agreement for your past due balance. Payment agreements require a down payment. The remaining balance will be paid in monthly installments. You’ll also have to continue paying your new bills on time.

Flexible Due Dates allow you to pick a due date that coincides with your paydays. For customers who are only paid monthly, this is a very helpful service.

Avoid seasonally high bills with BudgetWise BillingThis service averages your annual usage into 12 equal payments. If you are currently behind in your payments, you may even be able to defer some of your past-due balance into your monthly BudgetWise Billing payments!

You can also enroll in the Double-Notice Protection Program, which sends a copy of any shut-off notices you receive to a consenting friend, relative or agency. This is especially helpful to vulnerable adults or those with medical emergencies.

If you’re having trouble understanding your bill, click here for a helpful guide!

Save money on your DTE Energy bills!

The Residential Income Assistance Credit (RIA) provides a $6 per month discount on electric accounts and $10.50 per month discounts on gas accounts. These credits are available to customers whose incomes are at or below 150% of the Federal Poverty Guideline.

The Low Income Self-Sufficiency Plan (LSP) can assist customers whose incomes are at or below 150% of the Federal Poverty Guideline. With this program, customers pay a certain amount each month (based on their income and energy use). The remaining portion of the bill is subsidized by energy assistance programs. As long as you make on-time payments under the LSP, your past-due balance will be reduced. You will not have your service disconnected and you will not accrue late charges while you participate in this program. You can apply for this program between October 1 and mid-February!

All customers can participate in a free home energy survey. It takes only a few minutes t complete and you may qualify to receive a FREE energy efficiency kit with up to $45 worth of easy-to-install products! You may receive LED lightbulbs, high-efficiency showerheads, faucet aerators, pipe wraps, nightlights and more!

You may also qualify for a FREE home energy consultation! During the consultation, a trained energy advisor will visit your home and help you identify the most effective ways to save money on your bill.  You’ll also receive FREE energy-efficient products and get them installed completely free!

The best way to save money on your bill is to participate in the state’s Low Income Weatherization Assistance ProgramThis program provides free energy-efficiency upgrades to Michigan renters and homeowners who have incomes at or below 200% of the FPL. You could receive thousands of dollars in free upgrades and save hundreds of dollars on your DTE Energy bills!

If you qualify for the state’s weatherization program, you may also qualify for the Energy Efficiency Assistance Program! This program could provide you with a FREE refrigerator replacement, FREE insulation, FREE high-efficiency heating equipment, a free test/tune-up of your furnace and more!

You can also use the free DTE Insight app to monitor your smart meter. This app will help you monitor your energy use, set a budget, view your daily energy cost and better manage your overall power bill expenses.

Choose the right energy plan for your household!

DTE Energy provides a number of helpful rate plans for their customers. By default, customers are placed on the standard Residential Electric Service Rate plan.

If you have an air conditioning unit (including a heat pump), you can save up to 18% on the cooling portion of your bill by allowing DTE Energy to cycle the unit on and off when electrical demand is high.

You can also save on your water heater costs by allowing DTE Energy to cycle your water heater’s heating element on and off periodically.

If you are organized with your electrical usage and you can avoid using electricity during peak demand times, you may be able to save money with the Residential Time of Day Rate Option.

The Residential Time of Day Rate offers cheap rates for electricity used during off-peak hours, such as weekdays before 11am and after 7pm. Weekends are also off-peak hours. Energy consumed during on-peak hours (between 11am and 7pm weekdays, for example) will be billed at expensive, premium prices.

DTE Energy offers shut-off protection plans!

The Shutoff Protection Plan (SPP) helps low-income customers (at or below 200% FPL) and all senior citizens (age 62+) manage heir outstanding balances. This plan provides year-round protection from disconnection as long as monthly payments are made regularly. You must pay a down payment to enroll in this program.

The Winter Protection Plan (WPP) prevents disconnection and high utility bills during the heating season. This program is in effect between November 1 and the end of March annually. Customers whose incomes are at 150% of the FPL or below will not have their service disconnected during this time as long as they make certain minimum payments.

The Senior Winter Protection Plan protects all adults who are at least 62 years old from disconnections during the heating season regardless of their ability to pay. However, customers who use the Senior Winter Protection Plan are encouraged to continue paying their bills to avoid large balances at the end of the season.

Medical Emergency Shut-off Protection is also available. If you have a proven medical emergency and you supply written proof from a doctor or public health official, you may be able to postpone shut-off by 21 days.

Active Military Protection also prevents shut-off for up to 90 days when the account holder (or their spouse) is called to full-time active duty during an emergency or war. This protection can be extended as needed.

Get help with your DTE Energy bill!

The State Emergency Relief Program (SER) can provide emergency help to low income households. The state may help you pay the amount necessary to continue your service for an additional 30 days. You will be required to pay a portion of the bill yourself. You will only qualify if you meet certain income limits and have a past-due utility bill or shut-off notice.

Veterans may be able to receive assistance through the Michigan Veteran’s Trust FundThis fund provides temporary assistance to veterans and their families who are facing a financial emergency or hardship.

You may also be able to get assistance from The Heat and Warmth Fund (THAW), the Salvation Army and/or the Michigan Community Council.

Don’t miss these helpful DTE Energy programs!

You can get instant discounts when you purchase energy saving products from the DTE Energy marketplace.

Save even MORE money in Michigan!

Nicole is the owner and lead researcher for Low Income Relief. She has over 20 years of professional research and writing experience, and she has been solely dedicated to investigating low income topics for the last 10 years. Nicole started Low Income Relief after a personal experience with poverty. When her husband was medically discharged from the US Army, their family experienced tremendous financial hardship. Nicole was able to gather help from multiple community agencies and move into a nearby low income housing unit in just two weeks! Since then, Nicole has been dedicated to helping low income families in crisis. She regularly spends hundreds of hours combing through countless resources to make sure that Low Income Relief has the most comprehensive and complete resource directories on the internet today. Prior to starting Low Income Relief, Nicole worked as a novelist, journalist, ghostwriter and content creator. Her work has been featured in various print and online publications, including USA Today, The Daily Herald, The Chronicle and more. Her work has also been featured by Google for Publishers and other leading industry publications.


Saturday 20th of February 2021

I am looking for roof repairs for low income on disability. My roof leaks and has caused my ceilings to fall down. My credit isn’t the greatest so I can’t get a loan. My house is paid off. I cannot afford to pay for a roof so I was wondering if there is any help available. I am in melvindale Michigan. Thank you Lisa.

Hannah Benge

Friday 26th of February 2021

Check here! We hope this helps! -Hannah


Friday 8th of September 2017

DTE requires that you send a copy of your Social Security card via email to qualify for the "RIA" credit. Ironically DTE's own website advises customers not to send sensitive information through email. Also to qualify for new service, DTE only asks for your SSN and has one to answer a few security questions from one of the credit reporting agencies. I believe it is Transunion. Postal mail, fax, nor in person office verification are no longer offered as viable options for verification. I reported this to the MSPC to no avail. Is this federal money (LIHEAP) added to the MEAP funding? I have not been able to determine that. Interestingly, LIHEAP does not require a copy of a SS card from applicants but MEAP does.

Frank Miller

Thursday 8th of February 2018


I also called MPSC about the dilemma. First, a Ms. Lewis from DTE, responding to the MPSC complaint, called me and I was told I could fax the information to DTE. I paid for a cab to go to a Staples ( to fax) on a Sunday. Fax would not go through. I called DTE on Monday to find out if the fax number didn't operate because of a weekend submission. "Fax? We haven't used fax for document submission for a long time." Called MPSC again, another response from Ms. Lewis. She gave me an email address. I didn't send anything to it but called a week or so later (not to Ms. Lewis) to reask if a mail submission or fax was possible. Was told no and given a different email address. The one Ms. Lewis would not of worked for the RIA credit. That was eighteen months ago. I still havent sent my document via internet. I was told it Liheap money by someone at MPSC but I don't think so. If you read MPSC orders at it seems this and the "special pilot rate" that has a $40.00 credit (capped at something like 30k customers) are goodwill credits to warrant their constant surcharge and distribution rate increases. A few years ago in one of the reports/orders of the MPSC one of the comissioners or someone of another title scolded DTE that the amount of their customers receiving the RIA Residential Income Assistance was shockingly low.


Monday 11th of September 2017

Hi, Hank! I'm sorry you're having so much difficulty with DTE. That's really frustrating that they are requiring email verification like that. It definitely doesn't seem secure!

The MEAP situation is also very complicated. My understanding is that LIHEAP funds are divided between MEAP and SER (State Emergency Relief). I found this helpful document, which states:

"SER is supported by federal LIHEAP (Low-Income Home Energy Assistance Program) funds. The SER funds administered by DHS are intended to avoid emergency situations (i.e., loss of a utility connection posing a risk to health and safety). Under DHS policy, SER funds are only available when there has been a shut off or threat of a shut off. DHS policy provides as follows: “When the group’s heat or electric service for their current residence is in past due status, in threat of shut off or is already shut off and must be restored, payment may be authorized to the enrolled provider. The amount of the payment is the minimum necessary to prevent shut off or restore service, not to exceed the fiscal year cap. Payment must resolve the emergency by restoring or continuing the service for at least 30 calendar days. Current bills that are not subject to shut off should not be included in the amount needed.”

To be eligible to receive SER benefits an individual must be at or below 150% of the federal poverty level, and be in threat of having his/her power shut off or loss of utility connection due to shut off. The SER cap per household is $450 each for natural gas and non-heat electric service.

MEAP is supported by a combination of LIEAF and LIHEAP funds. MEAP funds are intended for preventative programs designed to help low-income customers reach energy self-sufficiency. These funds are subject to the limitations set forth in 2012 PA 615. To be eligible to receive assistance from a MEAP provider an individual must be at or below 150% of federal poverty level, and must have a past due notice an energy bill for his or her household."