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Get Help with Your North Arkansas Electric Cooperative Bill!

Get Help with Your North Arkansas Electric Cooperative Bill!

North Arkansas Electric Cooperative (NAEC) is anything but a humble power company. Ranked fifth in the state of Arkansas, NAEC delivers power to more than 36,000 residential and commercial households within North Arkansas.


The North Arkansas Electric Cooperative is part of Touchstone Energy Cooperatives, a network of power companies that span 46 states and collectively deliver power to over thirty million people.

North Arkansas Electric Cooperative’s goal is to deliver “high standards of service to all customers,” a statement supported by the many services that North Arkansas Electric Cooperative has to offer their customers.

Want to save money? Of course you do! Then read on.

Call for a free energy audit from North Arkansas Electric Cooperative!

Maximize the energy efficiency of your residence by calling for a free energy audit! Energy can be lost either through conduction, the process of heat being transmitted through outside surfaces such as windows and doors, and infiltration, which is the process of heat finding its way through cracks, vents, and so on.


All North Arkansas Electric Cooperative customers are eligible for a free energy audit. To learn more, click here.

Install Security Lights to see better and feel safer!

North Arkansas Electric Cooperative offers high-efficiency security light installation for their customers. These security lights increase visibility at night, helping to ensure a secure neighborhood. This service does cost a one-time fee and a monthly charge of $9.78 at the time of writing.

NAEC retains responsibility for upkeep and repairs of these security lights! There may be a required contract period, so we suggest calling your local NAEC office for more information.

Need hot water? Lease an efficient water heater for $12 per month!

Marathon Water Heaters are durable, efficient, and economically friendly. Marathon Water Heaters come with a lifetime warranty, so you’ll never have to worry about these going bad!

You can lease a 50-gallon water heater for $12 a month or an 85-gallon plus water heater for only $15 a month. The same 50-gallon water heater costs upwards of a thousand dollars at places like Home Depot or Amazonir?t=lir0e 20&l=ur2&o=1 for.

Avoid seasonal price spikes with levelized billing.

Have you noticed that you use more power at certain times of the year? Most people find that they use more energy in the summer or winter – sometimes this price variation can make a month particularly difficult.

With levelized billing, the price of your bill is the average of the price of your last twelve months of usage. This means that your electric bills will reach a closer medium with less variance. While you’ll still pay the same amount of money in the end, levelized billing can help you stick to a tighter budget!


Get credit on your power bill!

If you want to save a few bucks on your power bill, you can volunteer to install a load management switch on your air conditioner or water heater. Basically, by reducing the peak demand for power, North Arkansas Electric Cooperative can save thousands of dollars, which is in turn reflected in reduced bill prices.

One way to do this is to send a remote radio signal to volunteer switches which will briefly shut off air conditioners or water heaters until the peak demand has passed. In doing so, members with the switch installed are given credit to their account.

To learn more or to volunteer, contact North Arkansas Electric Cooperative.

Bundle your services and save!

Need internet, phone, or television? NAEC’s got you covered. In addition to power, the North Arkansas Electric Cooperative offers television, telephone, and broadband internet services.

Those in Fulton and Baxter counties may be eligible to save money by bundling two or more services: in the appropriate areas, customers can save $6 by bundling two of these services or $12 by bundling all three!

Apply for low-income assistance.

The state of Arkansas has two programs to help low-income households with their power bill. The Arkansas Low Income Home Energy Assistance Program (LIHEAP) provides financial assistance to households with an annual income under a certain amount. For more information or to apply, click here.


The Arkansas Weatherization Assistance Program (WAP) helps provide energy efficiency measures to individuals and households in need. This includes insulation and a free energy audit. Priority is placed on the elderly, handicapped, and families with children.

There is also a maximum annual income to apply for this program, but the maximum income allowance is greater than with LIHEAP. To learn more and to apply, click here.

Get help weatherizing your home!

For a comprehensive infiltration inspection, consider the Blower-Door Test. This is a service offered for a flat $100 by NAEC to all customers. The test will identify sources of air infiltration. While $100 may sound pricey, closing the cracks in your house will likely save you money on your power bill in the long-term!

Can’t afford that investment into energy efficiency investment that you’d like? Apply for a low-interest loan with NAEC. North Arkansas Electric Cooperative offers loans with an interest rate as low as 3% for those interested in other energy efficiency options, such as roofing installation, geothermal and air source heat pumps, and LED lighting.

The initial investment may actually save you money in the long term! LED Lights, for example, are use at least 75% less energy and last 25 times longer than traditional incandescent bulbs, according to the U.S. Department of Energy. Again, contact your local office to learn more.