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What is LifeInCheck EBT?

What is LifeInCheck EBT?

Have you heard of the LifeInCheck EBT mobile app? If you’re a Louisiana citizen, this app can help you stay organized and informed when it comes to managing your EBT benefits! There are even ways to save money by using the app!


What is LifeInCheck EBT?

LifeInCheck EBT is a free mobile app for Louisiana citizens that have SNAP. The app lets you check your SNAP balance, upcoming deposit, transaction history, and more. It is available on the Google Play Store and the Apple App Store. If you have an Android or Apple device updated with recent software, you can download and use this app.

The app is made by Inmar Intelligence, which is Louisiana’s trusted EBT contractor. This means the app is not made by an unknown, untrustworthy third party. Your personal information should be safe within the app.

You can register online to get your login credentials for the app by going to the LifeInCheck website. Be sure you have your EBT card and personal information readily available to you so you can easily and quickly sign up.

By Unsplash user Bruce Mars. A woman smiles at her phone as she accesses the LifeInCheck EBT app.
By Unsplash user Bruce Mars.

What are the features of the LifeInCheck EBT mobile app?

Here are some of the current benefits of using LifeInCheck EBT:

  • The app is available in English, Spanish, and Vietnamese
  • Stay up to date on your next SNAP deposit
  • Keep track of your benefit balance
  • Check your transaction history to see where you last shopped and how much you spent
  • Manage your account by selecting your PIN and requesting/deactivating your card
  • Find nearby approved SNAP retailers through zip code
  • Read FAQs and troubleshoots if you’re having trouble

Here are some features that the app developer plans to add in the future:

  • Save money on prescriptions by using LifeInCheck’s Rx discount card at pharmacies all across the US
  • Scan barcodes and search products to check their nutritional scores and better understand your food
  • Provide discounts via retailer loyalty programs and coupon galleries

What are some downsides of the LifeInCheck EBT app?

The reviews for the app on both the Google Play and Apple App Store tend to be low. This is because many people report that the app will log them out of their accounts or make them frequently change their passwords. It can be difficult to log back in, especially when the app seems to frequently have issues that the user is not at fault for.

Not only that, but customer service can also be difficult to contact. If you are able to speak to them, reviews suggest they may not be very helpful. If you experience any difficulties with the LifeInCheck EBT app, you can email [email protected] for assistance.

If you have been locked out of your account, this is what the Louisiana Department of Children & Family Services website suggests to do.

Email [email protected] with the following information:

  • The subject line of the email as the word LOCKED
  • The name located on the front of your EBT card
  • The last 6 digits of your EBT card number
  • The last 4 digits of your Social Security number OR the last 4 digits of your child’s Student ID if the account is for P-EBT benefits

Your account should be unlocked and unregistered within 2 business days. After that, you will have to register again.

Registering through the LifeInCheck EBT website sounds like it may be the easiest way to avoid issues when logging in for the first time.


What if I have questions about my EBT card?

Louisiana’s Department of Children & Family Services has a website page dedicated to the LifeInCheck EBT app and EBT in general. You can access the website and read frequently asked questions for help with understanding and fixing the app.

Paula Walker

Wednesday 10th of January 2024

For some time now everytime I go to log in I have to reset my password and most times it has me go through the whole registration. Today I was having to go through it and it said they could not find my account. I am very frustrated. Can you please tell me what I can do to fix this?

Catherine Marucci

Thursday 11th of January 2024

Hi Paula. I'm not really sure what to suggest. Have you tried updating the app?