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Comcast, Verizon & More Will Not Shut Off Service During COVID-19! [FULL LIST]

Comcast, Verizon & More Will Not Shut Off Service During COVID-19! [FULL LIST]

Several service providers, including Comcast and Verizon, have pledged not to disconnect the service of households who are affected by the COVID-19 outbreak.

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These providers have joined the FCC’s “Keep Americans Connected Pledge” which means they will not disconnect your service for the next 60 days, even if you can’t afford to pay your bills.

However, in order to ensure your service remains uninterrupted, you may need to reach out to the company directly and clearly state that you are unable to pay your bills because you have been negatively impacted by the coronavirus pandemic.

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This is a much-needed relief for those who are losing hours and income because of the coronavirus outbreak.

What does the Keep Americans Connected pledge say?

The companies in this list have signed the “Keep Americans Connected” pledge, which includes the following statement:

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“Given the coronavirus pandemic and its impact on American society, [[Company Name]] pledges for the next 60 days to:

  1. not terminate service to any residential or small business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic;
  2. waive any late fees that any residential or small business customers incur because of their economic circumstances related to the coronavirus pandemic; and
  3. open its Wi-Fi hotspots to any American who needs them.”

So far, more than 700 companies have signed the pledge.

What should I do if I can’t pay my internet or cell phone bill?

Notice that the pledge says “due to the disruptions caused by the coronavirus pandemic.” Some providers may use this loophole to disconnect customers who don’t specifically state that they cannot pay their bills because of the pandemic.

When in doubt, it is always best to communicate. Contact your company and tell them that your missed payment is because of the coronavirus pandemic.

What companies will not disconnect your service during COVID-19?

There are many internet service providers (ISPs) and telecom companies that have joined the pledge. We’ve listed them in alphabetical order for your convenience.

  • 24-7 & West Wisconsin Telcom
  • @Link Services
  • AcenTek
  • Adams Fiber
  • Advanced Communications Technology
  • Advanced Wireless
  • Aerwave
  • Agate Mutual Telephone
  • Agile Connect
  • Agri-Valley Communications
  • AireSpring
  • AirFiber
  • Alaska Communications
  • Alenco Communications
  • All West Communications
  • Alliance Communications
  • ALLO Communications
  • Allstream Business US
  • AlticeUSA
  • Altus Technology
  • Amery Telecom
  • Amherst Telephone Company
  • Amplex
  • ANI Networks
  • Antietam Broadband
  • Appalachian Wireless
  • Aristotle Unified Communications
  • Arlington Telephone Company
  • Arlington TV Cooperative
  • Armstrong
  • Arvig
  • Ashland Home Net
  • Assist Wireless
  • Astrea
  • AT&T
  • ATC Communications
  • Atlantic Broadband
  • ATMC
  • Aureon
  • B2 Solutions
  • Backstage Networks
  • Baldwin Lightstream
  • Bandwidth
  • Baraga Telephone Company
  • BARC Connects
  • Barnesville Municipal Telephone and Internet
  • Bays-ET Highspeed
  • BBT
  • Beaver Creek Cooperative Telephone Company
  • Beehive Broadband
  • BEK Communications
  • Belmont Telephone Company
  • Ben Lomand Connect
  • Benkelman Telephone Company
  • Beresford Municipal Telephone
  • Bergen Telephone Company
  • Beulahland Communications
  • BEVCOMM
  • BeyondReach
  • Bijou Telephone Co-Op
  • Blackburn Networks
  • Blackfoot Communications
  • Blair Telephone Company
  • Blanca Networks
  • Blanchard Telephone Company
  • Bledsoe Telephone Cooperative
  • Bloomer Telephone Company
  • Bloomingdale Communications
  • Bloomingdale Home Telephone Company
  • Blue Ridge Communications
  • Blue Valley Tele-Communications
  • Bluebird Network
  • BluIP
  • BOLT Fiber Optic Services
  • Bolt Internet
  • BOYCOM Vision
  • BPS Long Distance
  • BPS Networks
  • Bracken Cable
  • Brandenburg Telecom
  • Brandenburg Telephone
  • Bravado Wireless
  • Brazos Communications
  • Bresco Broadband
  • Bretton Woods Telephone Company
  • BrightRidge
  • Bristol Bay Telephone Cooperative
  • Bristol Tennessee Essential Services
  • Broadband VI
  • Broadvoice
  • Bruce Telephone Company
  • Btel Fiber
  • Bulloch Telephone Cooperative
  • BullsEye Telecom
  • Burke’s Garden Telephone Co.
  • Burlington Telecom
  • Bush-Tell
  • BWTelecom
  • C Spire
  • Cable One
  • Calaveras Telephone Company
  • Call One
  • Callabyte Technology
  • Cal-Ore Telephone Co.
  • Cambio Broadband
  • Cambridge Telephone Co.
  • Cameron Communications
  • Cameron Telephone Company
  • Cap Rock Telephone Cooperative
  • Capizmo Communications
  • Casco Communications
  • Cass Cable TV
  • Cass Telephone Company
  • CDE Lightband
  • Celerity Networks
  • Cellcom
  • CentraCom
  • Central Arkansas Telephone Cooperative
  • Central Scott Telephone Company
  • Central Texas Telecommunications
  • Central Texas Telephone Cooperative
  • CenturyLink
  • Charter
  • Cherry Capital Connection
  • Chickasaw Telephone Company
  • Choice Wireless
  • Christensen Communications Company
  • Chugwater Telephone
  • Cimarron Telephone Company
  • Cincinnati Bell
  • Cintex Wireless
  • Citizens Connected
  • Citizens Telephone Cooperative
  • City of Bardstown, Kentucky
  • CityLink Telecommunications NM
  • CityLink Wireless
  • Clear Lake Telephone Company
  • ClearWave Communications
  • Coast Communications Co.
  • Cochrane Co-op Telephone
  • Coleman County Telephone Cooperative
  • Colfax Cable
  • Colorado Valley Communications
  • Colorado Valley Telephone Cooperative
  • COLTONTEL
  • Comcast
  • Common Networks
  • Communications Authority
  • Community Wireless
  • Co-Mo Connect
  • Comporium
  • Comspan
  • Conifer Communications
  • Consolidated Communications
  • Consolidated Companies
  • Consolidated Telecommunications
  • Conterra Networks
  • Copper Valley Telecom
  • CopperNet Systems
  • Cordova Telephone Company
  • CounterPath Corporation
  • Cox Communications
  • Cozad Telephone Company
  • Craigville Telephone Company
  • Craw Kan Telecommunications
  • CresComm Wifi
  • Cross Telephone Company
  • Crown Castle
  • CS Technologies
  • CTS Telecom
  • Cuba City Telephone Exchange Company
  • Cumby Telephone Cooperative
  • Cunningham Communications
  • Cunningham Telephone Company
  • Custer Telephone Cooperative
  • D&P Communications
  • Dakota Carrier Network
  • Dakota Central
  • Dallas Network Services
  • DayStarr Communications
  • DC Access
  • Dell Telephone Cooperative
  • Dickey Rural Networks
  • Digital West
  • Diller Telephone Company
  • Direct Communications
  • DirectLink
  • DNA Communications
  • Dojo Networks
  • Douglas Fast Net
  • DTC Communications
  • Dubois Telephone Exchange
  • Ducor Telephone Company
  • Eagle Telephone System
  • EarthLink
  • East Ascension Telephone Company
  • Eastern Indiana Wifi
  • Eastern Nebraska Telephone Company
  • Eastern Oregon Net
  • Eastern Slope Rural Telephone Association
  • Eastex Telephone Cooperative
  • Echo Wireless Broadband
  • Education Networks of America
  • Elizabeth Telephone Company
  • Ellington Telecom
  • EM3 Networks
  • Emerald Broadband
  • Emery Telecom
  • EMPOWER Broadband
  • Endeavor Communications
  • Enhanced Telecommunications Corporation
  • EPB Chattanooga
  • EPLUS Broadband
  • Etex Telephone Cooperative
  • Ethoplex
  • e-vergent
  • F&B Communications
  • Faith Municipal Telephone
  • Farmers Independent Telephone
  • Farmers Mutual
  • Farmers Telecommunications Cooperative
  • Farmers Telephone
  • Fastnet Wireless
  • FastTrack Communications
  • Fatbeam
  • Fidelity Communications
  • Firefly Fiber Broadband
  • FirstLight
  • Five Area Telephone Cooperative
  • Flint River Communications
  • FMCTC
  • Foothills Communications
  • Foresthill Telephone Co.
  • Forsyth CableNet
  • Fourteen IP
  • Free Conferencing Corporation
  • Frontier
  • Fusion
  • Fusion Cloud Company
  • Fusion Cloud Services
  • Fusion Communications
  • Fusion Telecom of Kansas
  • Fusion Telecom of Missouri
  • Fusion Telecom of Oklahoma
  • Fusion Texas Holdings
  • Garden Valley Technologies
  • Gardonville Cooperative Telephone Association
  • GCET
  • GCI
  • GeoLinks
  • Getwireless.net
  • Gila River Telecommunications
  • Global Tel Link
  • Golden Belt Telephone Association
  • Golden West Telecommunications
  • Google Fi
  • Google Fiber
  • Gorham Telephone Company, Inc.
  • GoSEMO Fiber
  • GoZone WiFi
  • Grand Telephone Company
  • Grande Communications
  • Granite State Communications
  • Granite Telecommunications
  • Grantsburg Telecom
  • Great Plains Communications
  • Griggs County Telephone Company
  • GRM Networks
  • GTA TeleGuam
  • Gunnison Telephone Company
  • GVTC Communications
  • GWI
  • H & B Communications
  • Haefele Connect
  • Halstad Telephone
  • Hamilton Communications
  • Hancock Telephone Company
  • Hargray Communications
  • Harmony Telephone Company
  • Hartman Telephone Exchanges
  • Haviland Telephone Company
  • Hawaiian Telcom
  • Hemingford Cooperative Telephone Company
  • Henderson Cooperative Telephone Company
  • Hershey Cooperative Telephone Company
  • Hiawatha Broadband
  • Hiawatha Telephone Company
  • High Mountain Farm Broadband
  • Highland Telephone Cooperative
  • Hill Country
  • Hillsboro Telephone Company
  • Holland Board of Public Works
  • Holway Telephone Company
  • Home Telecom
  • Home Telephone Co.
  • HomeTel
  • Horizon Telcom
  • Horry Telephone Cooperative
  • Hotwire Communications
  • HTC
  • Hudson Valley Wireless
  • Hughes
  • IAMO Communications
  • IdeaTek Telcom
  • IGL TeleConnect
  • Industry Telephone Company
  • Inland Cellular
  • Inteliquent
  • Intelligent Computing Solutions
  • InterBel Telephone Company
  • Interlakes Wireless
  • Interstate Telecommunications Cooperative
  • IPFone
  • ITS
  • ITS Fiber
  • J.B.N. Telephone Company
  • Jade Communications
  • James Valley Telecommunications
  • James Valley Wireless
  • JCWIFI
  • Jefferson Telecom
  • Kalida Telephone Company
  • KanOkla Networks
  • Kaptel
  • Kcindur Communications
  • Kennebec Telephone Company
  • Kerman Telephone Company
  • Kit Carson Internet
  • KLM Telephone Company
  • Kloud Konnect
  • KM Telecom
  • KPU
  • Kuhn Communications
  • Kwikom Communications
  • La Ward Communications
  • La Ward Telephone Exchange
  • Lafourche Telephone Company
  • Lake Livingston Telephone Company
  • Lakeland Communications
  • Lakeside Networks
  • LARIAT.NET
  • LaValle Telephone Cooperative
  • LCI Fiber Optic Network
  • LEACO Rural Telephone
  • Lennon Telephone Company
  • Liberty Cablevision of Puerto Rico
  • LICT Corporation
  • Lightburst Broadband
  • LightSpeed
  • Lightstream
  • Ligonier Telephone
  • LigTel Communications
  • Limestone Cable
  • Lincoln Telephone Company
  • Lincolnville Telephone
  • Lingo Communications
  • Lipan Telephone
  • LISCO
  • Lismore Coop Tel Co.
  • Logan Telephone Coop
  • Logix Fiber Networks
  • Long Lines Broadband
  • Lonsdale Telephone Company
  • Loop Internet
  • LowerCostCalls
  • LTC Networks
  • LTD Broadband
  • LV.Net
  • Lynxx Networks
  • Madison Telephone Company
  • Mammoth Networks/Visionary Broadband
  • Manti Telecommunications Company
  • Manti Telephone Company
  • Marquette-Adams Telephone Cooperative
  • Masergy Communications
  • Matanuska Telephone Association
  • McCormack / Ellington Telecom
  • McDonough Telephone Cooperative
  • Mediacom
  • Merit Network
  • MetTel
  • MiBroadband
  • Michigan Broadband Services
  • Mid Century Fiber
  • Midco
  • Middleburgh Telephone Company
  • Mid-Hudson Cable
  • Mid-Plains Rural Telephone Cooperative
  • Midstate Communications
  • Mid-States Services
  • Midway Telephone Company
  • Minburn Communications
  • MINET
  • Missouri Valley Communications
  • MLGC
  • Mobile Beacon
  • Mobius Communications Company
  • Molalla Communications Company
  • Monitor Telecom
  • Monkeybrains
  • Monon Telephone Company
  • Monroe Telephone Company
  • Morristown Utilities
  • Mosaic Telecom
  • Moundridge Telephone Company
  • Moundville Telephone Company
  • Mount Horeb Telephone Company
  • Mountain West Technologies
  • MPU CONNECT
  • MTC Communications
  • MTE Communications
  • Mulberry Telecommunications
  • Murray Electric System
  • Mutual Telephone Company
  • Myakka Communications
  • NATCO Communications
  • NCC
  • Nebraska Central Telephone Company
  • Nelson Cable
  • Nemont
  • Nemont Communications
  • Nemont Telephone Cooperative
  • NEMR Telecom
  • Neptuno
  • Network Communications International Corporation
  • NeuBeam
  • New Lisbon Broadband and Communications
  • New Lisbon Telephone Company
  • New Paris Telephone
  • NewWave Communications
  • Next Powered by NAEC
  • Nex-Tech
  • Nex-Tech Wireless
  • NfinityLink Communications
  • Ninestar Connect
  • NiTCO
  • NNTC Wireless
  • Nortex Communications
  • North Central Telephone Cooperative
  • North Dakota Telephone Company
  • Northeast Louisiana Telephone Company
  • Northeast Nebraska Telephone Company
  • Northern Telephone Cooperative
  • Northern Valley Communications
  • Northland Communications
  • NorthState
  • Northwest Communications
  • Northwest Communications Cooperative
  • Northwest Fiber
  • Northwest Missouri Cellular
  • Northwest Ohio Broadband
  • Norvado
  • NOS Communications
  • Nsight Teleservices
  • Ntec
  • NTUA Wireless
  • Nucla-Naturita Telephone Company
  • Nunn Telephone
  • Nushagak Cooperative
  • NUSO
  • Nuvera
  • NWN Corporation
  • OACYS Technology
  • OEC Fiber
  • OEConnect
  • OMGitsfast
  • Ontonagon County Telephone Company
  • OpticaTel
  • OptimERA
  • Orbitel Communications
  • OTELCO
  • Otter Tail Telcom
  • OzarksGo
  • Palmetto Rural Telephone Cooperative
  • Park Region Mutual Telephone Company
  • Pathwayz Communications
  • Paul Bunyan Communications
  • PC Telcom
  • PD Fiber
  • Peninsula Fiber Network
  • Pennsylvania Telephone Company
  • Peoples Rural Telephone Cooperative
  • Peoples Telephone Cooperative
  • PGTelco
  • Phone.com
  • Piedmont Communications
  • Pierce Telecommunications
  • Pigeon Telephone Company
  • Pilot Fiber
  • Pine Belt Communications
  • Pine Drive Telephone Company
  • Pineland Telephone Cooperative
  • Pinnacles Telephone Co.
  • Pinpoint Communications
  • Pioneer Communications
  • Pioneer Telephone Cooperative
  • Plains Cooperative Telephone
  • Plainview Telephone Company
  • Planters Telephone Cooperative
  • Plateau Telecommunications
  • Poka Lambro Telephone Cooperative
  • Polar Communications
  • Ponderosa Telephone Co.
  • Portative Technologies
  • Pottawatomie Telephone Company
  • Premier Communications
  • Prestige Broadband
  • PriorityONE Telecommunications
  • Project Telephone Company
  • ProValue.Net
  • Public Service Communications
  • Public Service Telephone Co.
  • Puerto Rico Telephone Company/Claro
  • PVT Networks
  • Q Link
  • Quantum Internet and Telephone
  • Rainbow Communications
  • Rainier Connect
  • Randolph Communications
  • Range Telephone Cooperative
  • Raven Rock Networks
  • RCN
  • Red River Communications
  • Red Spectrum
  • Reserve Telephone Company
  • Resonance Broadband
  • Resound Networks
  • RG Fiber
  • Richland-Grant Telephone Cooperative
  • Rise Broadband
  • RiverStreet Networks
  • Riviera Telephone Company
  • Rochester Telephone Company
  • Rock County Telephone Company
  • Roggen Telephone Cooperative
  • Rogue Broadband
  • Rothsay Telephone Company
  • RT Communications
  • RTC (North Dakota)
  • RTC Communications
  • RTI
  • RTO Wireless
  • Runestone Telecom Association
  • RURALBAND
  • S&T Telecom
  • Sacred Wind Communications
  • SafetyNet Wireless
  • Sagebrush Cellular
  • San Carlos Apache Telecommunications
  • Sand Creek Communications
  • Sandhill Telephone Cooperative
  • Santel Communications Cooperative
  • SCC Networks
  • SCI/Savage Communications
  • SCTelecom
  • SecureNetMD
  • Securus Technologies
  • Segra/Lumos Networks
  • SEI Communications
  • SELCO
  • Service Electric Cable TV
  • Service Electric Cablevision
  • Sharon Telephone Company
  • Shawnee Communications
  • Sierra Telephone Company
  • Silver Star Communications
  • SinglePoint Global
  • Sirentel
  • Siskiyou Telephone Company
  • Sjoberg’s Skyline Membership Cooperative
  • Skywire Networks
  • Slopeside Internet
  • SmarterBroadband
  • Smith Bagley
  • Smithville Communications
  • Smithville Telephone Company
  • Socket Telecom
  • Solarus
  • Somerset Telephone Company
  • Sonic
  • SOS Communications
  • South Central Communications
  • South Plains Telephone Cooperative
  • Southern Kansas Telephone Company
  • Southern Ohio Communications Services
  • Southwest Minnesota Broadband Service
  • SPITwSPOTS
  • Splash Wireless Internet
  • Spot On Networks
  • Spring Grove Communications
  • Springcom
  • Springport Telephone Company
  • Sprint
  • SRInternet
  • SRT Communications
  • St. John Cable
  • StandUp Wireless
  • Stanton Telecom
  • Star Communications
  • Starry
  • Stoneham Telephone
  • STRATA Networks
  • StratusIQ
  • STT Rural Net
  • Surry Communications
  • Swiftel Communications
  • Swyft Connect
  • Taylor Telecom
  • TCC Networks
  • TCC Skywire NW
  • TCT
  • TDS Telecom
  • TEC
  • Telemedia Solutions
  • Tele-Media Solutions
  • Telescan
  • TelNet Worldwide
  • ThinkSecureNet
  • Three Rivers Digital
  • Three Rivers Telco
  • Thumb Cellular
  • Tidewater Telecom
  • Ting Internet
  • T-Mobile
  • ToledoTel
  • Totah Communications
  • Total Highspeed
  • Totelcom
  • TOWARDEX
  • TracFone Wireless
  • Tribal Digital Village
  • Tri-County Communications Cooperative
  • TrioTel Communications
  • TrueStream
  • TruLeap Technologies
  • TruVista Communications
  • Tularosa Basin Telephone
  • Turtle Mountain Communications
  • Twin Lakes
  • Twin Valley Telephone
  • TWN Communications
  • Umpqua Broadband
  • Union Telephone Company
  • Unite Private Networks
  • United Communications
  • United Communications Association and United Telephone Association
  • United Fiber
  • United Wireless Communications
  • Uniti Fiber
  • Upstream Network
  • US Cellular
  • US Internet
  • USA Digital Communications
  • USConnect
  • Valley Connections
  • Valley FiberCom
  • Valley Telephone Company
  • Valley Telephone Cooperative
  • Vast Broadband
  • Venture Communications
  • Vergennes Broadband
  • Verizon
  • Vermont Telephone Co.
  • Vernon Communications
  • Verona Networks
  • Viaero Wireless
  • Viasat
  • Viya
  • Volcano Telephone Company
  • VTel Wireless
  • VTX1
  • Vyve Broadband Investments
  • Wabash Communications CO-OP
  • Wahkiakum West
  • Waitsfield and Champlain Valley Telecom
  • Wander Internet
  • Warwick Valley Telephone
  • Watch Communications
  • Wauneta Telephone Company
  • Wave Broadband
  • Wave Wireless
  • Wavelinc Communications
  • We at Good Connections
  • Web Fire Communication
  • Webster-Calhoun Cooperative Telephone Association
  • West Carolina Rural Telephone Cooperative
  • West Central Wireless
  • West Kentucky and Tennessee Telephone Cooperative
  • West Plains Telecommunications
  • West River Cooperative Telephone Company
  • West River Telecom
  • West Telecom Services
  • Western New Mexico Telephone Company
  • Wes-Tex Telephone Cooperative
  • Westphalia Broadband
  • Westphalia Telephone Company
  • Wheat State Technologies
  • Wide Voice
  • Wiggins Telephone
  • Wilkes Communications
  • Willamette Valley Fiber
  • Wilson Communications
  • Winchester Wireless
  • Wind River Internet
  • Windstream
  • Winn Telecom
  • Winn Telephone Company
  • Winnebago Cooperative Telecom Association
  • Wisper Internet
  • WispWest
  • Wittenberg Telephone Company
  • WorldNet Telecommunications
  • WOW! Internet, Cable & Phone
  • WTC
  • Wyandotte Cable
  • Xchange Telecom
  • XIT Rural Telephone
  • XL Broadband
  • Yadkin Valley Telephone Company
  • YK Communications
  • Yucca Telecom
  • ZenFi Networks
  • ZIRKEL Wireless

Some businesses are doing even more.

Some businesses have voluntarily offered additional services. For example:

AT&T has said that it will suspend broadband data caps for home internet customers.

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Comcast said it will raise internet speeds on the low-income Internet Essentials plan.

Verizon has stated that it will waive late fees for customers and small businesses.

Sprint has gone even farther. They are not disconnecting services or charging late fees. They are also providing unlimited data and an additional 20 GB of mobile hotspot data for the next two months. complimentary international calling rates from the US to Level 3 countries.

Get more help during the coronavirus crisis here!

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Have too much month at the end of your money? Me too - and that's how Low Income Relief got started. I have over 20 years of professional research and writing experience. Over the years, I've worked as a novelist, journalist, ghostwriter and content creator. My work has been featured in various print and online publications, including USA Today, eHow.com, Livestrong.com, Legal Beagle, The Daily Herald (Provo, Utah), The Chronicle (Centralia, WA) and others. At Low Income Relief, I use my professional research and reporting experience to help low income families save money and make ends meet. It's been my full-time job since 2016, and it's truly an honor to serve you.

Kristina Dickinson Kremer

Monday 2nd of November 2020

I SO appreciate your doing this. This information is so helpful and critical, to me, and many others, I'm sure.

Just wanted to say thank you for taking the time to research, compile and write about these issues and services.

Namasté ?

Hannah Benge

Monday 2nd of November 2020

Thank you so much! We are glad it helps. We want so badly to help people in need -Hannah

penny

Monday 13th of April 2020

Well Comcast shut off our TV

gaylon kettinger

Friday 20th of March 2020

and of course hughesnet is not on that list of infernet companies thslat will give its customers a break