If you need low income Internet services, then you need this list of free internet and low income internet services! We know that paying $80 or more toward your monthly internet bill can be a real budget-buster when you’re living on a tight budget. We’ve been there. We’ve lived it. And we’ve found help!
We’ve found FREE Internet programs!
Free internet would be fabulous, right? Although we’ve found a lot of low income internet programs, we’ve only found a few free ones. They’re usually very limited geographically.
Some libraries offer free mobile hotspots you can take home.
You may be able to literally check out the internet from your local library! We’ve found many libraries that offer this service. Some even let you keep the hot spot all school-year long! Check this list to see if your local library offers a take-home mobile hot spot for FREE Internet.
Some schools offer free internet services, too.
Schools in high-poverty areas like Clarskdale, Mississippi, may offer free internet to their students. Here’s how Clarksdale High School (Mississippi) students get FREE home Internet!
We’ve found low income internet from Comcast, AT&T and more!
Fortunately, many major Internet providers already provide affordable Internet programs for low income customers. You can choose whether you’d like service through AT&T, CenturyLink, Comcast or other providers! Of course, not all services are available in all areas and not all programs have the same eligibility criteria. If you don’t qualify for one program, just check another!
Access by AT&T starts at $5 per month.
AT&T offers a great deal on low income internet access at home and in town. In addition to your home setup, you’ll also get access to all of AT&T’s hot spots. Speeds range from 768 KB to 10 MB, depending on what’s available in your area. Although it’s not exactly free internet, Access by AT&T is just $5-$10 per month!
Comcast Internet Essentials is $9.95/mo.
Of all of the programs I’ve found, Comcast Internet Essentials is my favorite. You’ll receive speeds of up to 15 Mbps with no installation fees, no credit checks and no long-term contracts. This program is available to low income families, veterans, seniors, college students and people with Section 8 housing vouchers. Comcast Internet Essentials is just $9.95 per month.
Charter Spectrum starts at $15/mo.
If you live in an area served by Charter Spectrum, then you’ll want to check out their low income internet deal. Are you interested in getting Charter Spectrum for just $15 per month?
Google Fiber starts at $15/mo.
The Google Fiber program isn’t as straightforward as most of the other low income internet programs we’ve discovered. Only certain homes in areas where there is a low density of internet users will qualify for this reduced rate. We’ve got the details in this post about how to get Google Fiber for just $15 per month.
There are other low income internet providers, too!
Although those providers are fairly well known nationwide, there are several smaller, more localized providers that also offer low income internet services.
Frontier Internet is a little more expensive.
Frontier provides low income internet to 26 states, which is more than the remaining of the providers on this list. Unfortunately, their monthly price is also more than the rest of the providers on this list. Here’s what we know about getting Frontier Communications for just $20/month.
Mediacom Cable also has low income internet!
Mediacom serves 1,500 cities across 22 states. If you’d like to save money on Mediacom internet service, you’ll want to read what we learned about getting Mediacom for just $9.95 per month.
Cox Communications works in several states.
Cox Communications provides service in Arizona, Arkansas, Connecticut, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Massachusetts, Missouri, Nebraska, Nevada, North Carolina, Ohio, Oklahoma, Rhode Island and Virginia. If you’re low income in that area, check out this post about how to get Cox Communications for just $9.95.
Altice Internet Advantage serves 13 states.
If you’re interested in a discounted program for Altice, Suddenlink Internet or Optimum Internet service, then you’re looking for Altice Internet Advantage. It’s a great program for families and seniors. Altice Internet Advantage is just $9.95.
Eagle Communications offers a program, too.
Eagle Communications provides low income internet service in Colorado, Kansas and Nebraska. We’ve got all the details and an application so you can get Eagle Communications for just $9.95 per month.
What about CenturyLink?
CenturyLink Internet Basics is NO LONGER AVAILABLE.
CenturyLink quietly ended their Internet Basics program in 2017. They chose not to announce the change and instead quietly scrubbed their website of any mention of the program. According to the customer service representative I spoke to, they have replaced Internet Basics with the pre-paid Simple Pay option.
According to the representative, Breiya E.:
SIMPLEPAY Internet is a month-to-month service which may be cancelled at any time and requires monthly pre-payment with a credit/debit card. Service will begin on the date your Service order completes. Each prepaid billing cycle is 30 days with service automatically renewing monthly until you cancel. Prepaid payments for unused service will not be refunded or credited to account.
POSTPAID Price for Life Internet can be bundled with DIRECTV and/or Price for Life Home Phone. There are no activation fees or contract. Services and equipment are NOT paid in advance. Keep your rate as long as you keep your plan at your current address.
When pressed about prices, Breiya responded, “It can range, depending on the speed of internet available at your residency with the lowest being $45 a month.”
This is NOT a low income option and NOT a viable alternative to the discounted Internet Basics program… so be careful if you contact CenturyLink!
Not interested in one of these providers? No problem!
You may be able to save $9.25 off your monthly Internet bill by applying for the Lifeline subsidy! This subsidy pays $9.25 directly to your internet provider, thereby reducing your bill. It’s important to realize that you can only get one Lifeline subsidy per household, so you’ll have to decide whether to use this as a free internet discount or to get a free cell phone.
You qualify for this subsidy if you receive any of the following!
- Supplemental Nutrition Assistance Program (aka SNAP, Food Stamps, EBT)
- Supplemental Security Income (SSI)
- Medicaid
- Federal Public Housing Assistance
- Tribal-specific programs
- Income at or below 135% of the Federal Poverty Guidelines
- Veterans Pensions
- Veteran’s Survivor Benefits
Please note that the broadband low income program has been under attack in the current political environment and has suffered some cut backs. The information isn’t always clear on the FCC site, but you’ll want to discuss this option with your ISP to see if it is available in your area and from your provider.
Why is low income internet so important?
Statistically, low income households are less likely to have internet service or useful technology in their homes. That’s understandable because these things are typically very expensive! Unfortunately, it also traps these households in a low income cycle. It’s hard to increase your income when you can’t apply for jobs, take online courses or finish your homework!
That’s why these low income internet services are so critically important to American households. In 2017, Pew Research found that 30% of households with incomes less than $30,000 per year did not have a smartphone. They also found that two thirds of adults in high-earning households had home broadband internet, a smartphone, and either a desktop, laptop or tablet device. Only 17% of low income household had the same things.
A lack of sufficient internet access can make it more difficult to get a job, more difficult to get good grades and impossible to participate in online college classes. There are many benefits to having internet access in your home… and that’s why we’re dedicated to finding low income internet programs (and as many free internet programs as we can find) for our readers!
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joe
Thank you I have found some good info here I ,m sick of overpaying for everything. I just moved in to a low income unit so I hope to get more help
Nicole
I’m glad you were able to find some help here, Joe! I hope everything works out for you. 🙂
Jem
Hi! Im in illinois. How do you apply for lifeline subsidy?
Nicole
Great question, Jem! You’ll need to contact your provider. The application process varies by provider, but basically your Internet provider applies on your behalf.
I
While this program has been out many many years now. People who would be eligible probably are also familiar with the Obamaphone benefits from years back too. It’s one or the other, not both. A prepaid mobile phone each month with 700 minutes is alot more value than a measly $10-$15 off one’s internet bill.
Audrey Tharpe
Nicole i need your help. I’m trying to get internet for my son that is in school so he can expand his education. I’ve called several places and i just can’t afford it. I receive for stamps and medical assistance through the state. Is their anyway that you can help me??
Riley Thomson
Audrey,
This is everything we have for low income internet options. Please be sure to follow the links within the articles for more information about the programs. I hope this helps.
-Riley
Staci GEHRING
I live in Minnesota zip code 56093. I have been trying so hard to get internet that we can afford. I receive EBT, free lunches at school for the kids, medical assistance, and Section 8. If someone could please point me in the right direction as to where to get internet. The kids need it for school but will also be using it 4 streaming TV as we do not have cable either. Also the boys do have Xboxes so I know that this takes from the data. Looking for quicker speeds but also not a data cap. If that makes any sense.
Riley Thomson
Staci,
This is everything we have for low-cost internet options. Please be sure to click on the links within the article for more information. Also, have you checked out these freebies and discounts for your EBT? I hope this helps.
-Riley
millisa crawford
I Have sprectrum and I was told that even though I am on social security that I don’t qualify to get the low income rate because I’m not 65 years old. I was at 50 then the move me to 70/
They wouldn’t even put me back to 50
my neighnor is only paying 20.00 a month for what they are charging me 70 a month for
Riley Thomson
Millisa,
I’m sorry to hear that. We have other low cost internet options. Maybe a different program would be a better fit?
-Riley
Elsbeth Thurston
Very interesting ,as a healthcare professional I know it is sometimes hard to find resources for our low-income patients so I am eager to point them this direction now that I know you are here!
Nicole
Thanks, Elsbeth! 🙂
Pam
I had no idea these programs existed! We’re in the middle of nowhere so satellite is our only option and my goodness is it expensive! As a teacher of low income students, I’m glad that there are options available to help them access the internet!
Tina
I have contacted At&t in California. They do offer the internet for $10 but they insist that there is no option to purchase a comuter for $149.99. Who might I contact to verify the computer offer?
Tina
Sorry just noticed it was Comcast offering it.
Nicole
No problem, Tina! Sorry about that. AT&T does refer people to EveryoneOn.org for assistance finding low cost computers. I’ve never used that website before but maybe they’ll have something available in your area. 🙂
Laura
Just want to put this out there… Do not waste your time with AT&T. Even though I’m only paying $5.00/month, it is by far THE WORST service you can get! I’m only trying to save people the headache. What good is having internet, if you have to restart/reboot your gateway 10-15 times a day? And forget about their customer service, or tech support. You won’t get any help there. Just to prove my point, all you need to do is read their forum! I’m so sorry, but it is literally a huge waste of time. I’m about to find another provider very soon!
Riley Thomson
Laura,
Oh no! Thanks for the tip! Here are other low income internet resources for when you are ready to switch. I hope this helps.
-Riley
Kristina Jacobs
Hi I’m from ohio we didn’t know about any of this … I do have some questions ??? What all does this apply to just the internet?? Or does it apply to t.v. phone and all that also does it apply to electric bills also… Please the more help we can get will be great im on ssi grt ebt wic and my dad is on ssi and is a vet please help us know more .. We have been going throw att for many years for are home phone internet and tv and are bill has went from $93 to $439 and all they do is keep adding and changing are bill to more money…there is so much but please can we get as much information as possible thanks…
Nicole
Hi, Kristina! This only applies to Internet, unfortunately. We have lots of other ways to save money on the site but I have yet to find any cost-saving programs for cable. Sorry!
KARLA NASH
hello I live in chula Vista calif my internet is outrageous, can you help me find a place to lower my bill. Also do you know of any low income housing in san diego county
Nicole
Hi, Karla! We haven’t been able to expand into housing services yet. For that, your best bet is to contact your local Salvation Army or United Way. They usually have excellent lists.
As for Internet, the only low income Internet services I currently know of are in this list. Are there other providers in your area that you would like us to research?
Laura
I am a single mother with disability. For my children that wanted cable, I decided Netflix & Amazon Prime were nicely comparable to cable at a lower cost and no more annoying commercials. There are also alot of Free Apps like Tubi Tv, Crackle, & Pluto Tv if you have a smart TV, Amazon fire stick, Google Chromecast, or Roku. I hope that helps someone
Chloe Skupnick
Thank you Laura!
I love all this helpful info. you have! I’ll be sure to share it with our readers! 🙂
Do you have EBT or Medicaid? You might be able to get Amazon Prime for cheaper:
https://lowincomerelie.wpengine.com/got-ebt-get-amazon-prime-5-99mo/
Robert J Lawrence
NIcole,
What a wonderful person you are to help strangers as you do. A BIG shout out !!!!!.
Does Spectrum (TIme Warner) have any offers on their internet services ?
Thanks,
Bobby
Nicole
Hi Bobby! Thank you so much! I’m always happy to help.
I did some searches and it looks like Spectrum does offer a $14.99 “Everyday Low Price” Internet plan. However, they don’t offer any information about the program on their website except for this blurb: “Our Everyday Low Price (ELP) Internet plan* is an economical way for customers to enjoy Internet access for light use such as email, surfing or shopping. It is best for customers who only have one or two devices that they want to connect to the Internet.
Basic and Everyday Low Price Internet plans are not available for purchase online.”
The most information I could find was in this article in the New York Post.
So, yes, they offer an affordable Internet option… but I don’t have any useful information about it. :\
Janie Polk
Hi Nicole…and Bobby,
I just found this site and I hope the little bit of info I have helps. You may already have it because I started here. If so, I apologise.
I just moved into my home (Habitat for Humanity!), and About 3 weeks afterwards I received a letter from Spectrum offering me the $14.99 rate at no deposit, credit check, contract or fees if I later cancel. I called and spoke with a wonderful representative (David), who said he would look up the options via my address. Evidently plans can vary, I live in TN. I did qualify for the $14.99 high-speed internet and for $5.00 per month extra I was able to get the Wi-Fi and Mobile Hotspots. He went on to explain for a total of $106. and change (I forgot the change amount), I could get the TV/Cable, Home Phone and Internet/Wi-Fi service. That isn’t bad at all considering my cellphone service with AT&T unlimited turned out to run close to $253 a month and Direct TV varied between $80-90 per month. None of their bundling packages ever worked in the area. I actually retired early due to permanent disability from AT&T (over 10 years service) and could not get cheaper rates. They may have cheaper deals now but if you can get Charter Spectrum it is a wonderful deal and people I’ve spoken to said it is excellent. Since both my husband and myself are disabled we chose to go with the Home Phone and Internet/Wi-Fi plan that came to $39.98 a month and that is taxes, fees, everything. The only thing I have to pay extra is the one time service/installation fee of $34.99 for the technician to come and hook everything up. And that is included on my first statement. I feel like that is a wonderful deal!! It goes in Wednesday so I will update this if anything changes.
I do hope this helps. And when service is ordered they will probably ask for a good number to reach you and if not give them one anyway because as usual when I use my cellphone, I cut them off but he called me right back! Thank you for your wonderful site and help and I hope Bobby was able to get the service he needed.
Nicole
That is great info! Thank you so much, Janie! I’m so glad you were able to get this service – and a Habitat home! That’s incredible! =D
BC
I’m on disability and hud. When I moved into my home I asked if they had a discount for low income. They told me a big resounding NO! I was able to get the into rate that wasn’t terrible but since then I’ve had to downgrade to internet only which is 70.00 a MONTH. It went up to 99.00 a MONTH and I called to cancel. They dropped it back to 70.00 a MONTH which I’m struggling with. But…I really need at least internet to find my medical specialists and other forms that have to be filed out online. I don’t drive so the library is out. Being be bound a majority of the time the internet is the only thing that keeps me sane and connected to the outside world!
Nicole Thelin
Yikes! Which company are you with, BC? :\
Cari
Hi there Nicole I reside in Texas and need assistance with low cost electric. Currently I’m paying 80 or 90 a month. I am low income but I guess not low enough to qualify for food stamps. I got food stamps no problem when I lived in My. Please advise if u can refer me to low electric and low cable and internet as cable internet costs me 130 a month and cannot afford.
Nicole
Hi Cari! I’m happy to help. I see you’ve left this comment on our post about affordable Internet options. They are all the Internet plans I’m aware of. However, I could look into potential energy savings and other programs for you. Texas is an awfully big place, though. Could you please tell me what city or county you are located in?
Robin Heath
I would appreciate low cost energy information help as well. I live in NC in Guilford County. Our only provider is Duke Energy and according to them, they give no discounts nor do they have any type of assistance program. So they say. I live alone. I have energy efficient appliances. I use nothing. Absolutely nothing. I live in a really small home. Yet they tell me I’m using $360 a month in power. When I had my 3 boys living here, tv running full time, computers, electric guitars, you name it, my power was only about $80 a month. Since they went digital, they are saying I alone am using $360? Not even possible! Any ideas on energy programs? Thank you!
Nicole
I’m so sorry, Robin! I’ve heard lots of complaints about Duke Energy. Their representatives don’t seem to be very educated about the programs they offer. You can click right here to see everything I know about Duke Energy in NC – including how to get FREE LED light bulbs, winter moratoriums and more. All the information I provide here has been thoroughly researched and confirmed by the company. If you contact them and they deny offering any of these programs, let me know right away and I’ll sort it out.
Also, I would contact your local community action council regarding the amount you owe. Not only can they help you reduce your monthly bills with helpful programs like weatherization and LIHEAP, they can also advocate on your behalf to the company. You’ll find a link that will help you identify your local CAC under the “Get help from an outside agency” subheading. 🙂
Robin Duncan
Try cooperative christian ministry. I get a $200 credit each year around Nov I think. I’m in nc but it’s worth a shot and you can get food as well for free and we have duke as well
Nicole Thelin
That’s wonderful! Thank you for sharing, Robin!
Laura
I live in Ohio here there is help with utilities through programs called HEAP & PIP they work with utility companies and make your bill income based.
Chloe Skupnick
Thanks for that helpful info Laura!
If you want some more help with your specific electric company, just type it into our search bar, we might have already done some research on it! 🙂
You might also be able to find other resources here:
https://lowincomerelie.wpengine.com/ohio-save-electricity-bill/
Lyn
There is another called LIHEAP they help with utilities, and other resources also you can call 211 they will let you know how to get in contact with your local community action agency and they will help you.
Riley Thomson
Lyn,
Thanks for the tip!
-Riley
Weslie Gregory Brown
I Weslie Gregory Brown is recieving SSI payments and presently get signal from my twin brother but would like to have my own connection if I qualify for I am low income until I recieve my pension from the City of San Diego in 2020.
Nicole
Hello, Weslie! I received your second comment with your address. I will go ahead and mail you some information, including some local contact information for your area, but you will have to contact the companies I discussed directly for an application. I’m not actually affiliated with the companies who offer these deals. I’m just a blogger who researches and shares these programs so that people like yourself can find and use them.
nimar
We need unlimited free high speed internet for poor people or just $5/ month
Nicole
I totally understand, Nimar! Were any of these programs able to help you? If you let me know where you’re located, I’ll see if I can find additional resources.
Kimberly Higby
I’m located in pa zip 15401 and I’ve searched everywhere, unfortunately no one provides service in my area, and it’s not very remote at all
Nicole
I’m so sorry, Kimberly! That’s very frustrating. 🙁
Lj Milam
I live in an area that Spectrum has monopolized. They won’t give you a low income discount if you are a current customer, or have been one in 30 days, if you have an outstanding balance with them. You have to have a kid on free school lunch program or SSI. This is ridiculous. No matter what I do I can’t get affordable internet in my area. My zip is 92405
Nicole
Hi, LJ! I’m so sorry. Comcast has monopolized my area, so I totally understand how frustrating that can be. Are there any other providers in your area that I can research? If Spectrum is the only one, there’s not much I can to help. However, you should be able to apply the $9.25 Lifeline credit to your account if you qualify. Click here for more info on that.
Lynn
Same in my area of Florida (zip 34604). Spectrum has a monopoly and has no low speed options (which Brighthouse did), so the lowest price internet is over $80 a month. And I don’t believe they allow the lifeline credit. The only other options in my area were satellite (even more expensive than Spectrum) or AT&T wireless internet and phone (around $67 with 25 GB data cap and speeds usually under 5 Mbps). So I am stuck with that, even though I really can’t afford it on SS disability. I also supposedly make to much to qualify for food stamps, but was poor enough to qualify for Habitat for Humanity.
Nicole
Yikes! I’m so sorry, Lynn. When a company gets a monopoly in an area, it’s definitely harder to get reasonable prices. 🙁
Elaine G
Just to let you know, when I finally gave in and realized if I didn’t get on benefits, i’d Be a very sick, disabled older lady in the streets; I had absolutely NO idea about anything except disability and Medicaid/Medicare. I accept that a lot of it was my own fault and my stubbornness that got me into this-because I had advanced degrees, had been in the medical field over 25 years; it didn’t even occur to me after my spinal injury, that I wouldn’t be able to work in medicine again-at least not in the capacity I had been in. I refused to declare bankruptcy after our insurance dropped me 2 weeks into spinal rehab. This was before the ACA and the state I lived in at the time, insurance companies weren’t required to have a specific reason for denying and refusal of payments. My bills for that first year were over $400,000. At the time, I also thought at least I was secure in a happy marriage, and about 18 months after the accident, we decided to move across the country where his sister and I were going to start our own healthcare agency. I drained my 401K for a downpayment on a home, paid to ship my horses and sent them ahead of us; sold many things I didn’t really want to, but my husband convinced me that with my medical bills, I needed to help out more until we got there. A week before me and the kids were to fly out to our new home; he came in, supposedly from a trip out there to take care of more company paperwork, (he was a software engineer & headhunter and i’d Also been helping with that company during my rehab), on my birthday. I was all dressed-up because we were supposed to attend a combination birthday, congratulations party-we had renewed our vows the month before with his family in Ca.
Surprise! He handed me divorce papers. I soon found out he had moved in with a 19yr old former patient of mine that I had stupidly gotten far too involved with, wanting to help her out. We were talking about flying her out to be with us to continue tutoring her on the computer and she could help me out. Considering her age plus her history of mental illness, positive HIV test, and everything I had done for her..she was like a daughter to me..an “affair” was unthinkable..until it was.
That next year is a blur, so much pain and absolute chaos. They’d run up huge bills on credit cards in my name that I never knew existed-I’d not had a credit card in many, many years, since my alcoholic first husband decided my Card was his personal piggy bank. They forged my name on a bankruptcy, lost both our homes, and decided they were “sovereign citizens” and didn’t need to pay taxes. I literally lost EVERYTHING, several times over in the next few years. I vaguely remember someone telling me I should “get the ball moving” on disability…instead, I worked every and any small job I could to keep a roof over my head.
Anyways, longer story shorter; it was about 6 years after the accident, diagnosed with cancer, that I finally applied for any benefits. I knew NOTHING about these things, despite having been a very active volunteer with the homeless, medically needy and domestic violence survivors. All my old “friends” acted as if I had leprosy, and were unwilling to even educate me on what I might qualify for, and where to start.
My own family, ashamed I had no other options, disowned me. “You ARE the type of people you surround yourself with” my mother used to tell me. And they did NOT want ANYTHING to do with a “disease-ridden welfare queen”. (And NO, thankfully I never tested HIV positive). I swore off any relationships…until I fell in love with a wonderful man while tutoring, then homeschooling his children. He was a widower who had lost his wife to drugs and was rebuilding his own life, about to enter law school. Then HE was in an accident 1 1/2yrs. later, and passed away in his sleep, insisting he’d only bruised his ribs. He had a big exam the next day and didn’t want to miss it…we had a LOT in common. 😁
Back to benefits, I didn’t know about food stamps, that I qualified for them, for over 2 years after receiving disability. My caseworker never mentioned anything but disability and Medicaid/Medicare, and I didn’t know anyone on them. Same goes for things like Housing Assistance, Lifeline, and LIHEAP. I didn’t go on housing until 1 1/2 years ago because a caseworker convinced me I probably would never be accepted. After I lost everything in a fire almost 2 years ago, (yes, my kids are saying they’re going to get “Murphy’s law” changed to Elaine’s law. 😂), someone with the local Red Cross, (who had somehow heard about a position I had had in the organization down south-I think my doctor friend told him and he confirmed it. It was just a volunteer position, but I’d Headed a disaster mgt team for many years), couldn’t believe that no one had informed me of other programs I qualified for. That young man was a lifesaver for me.
Apparently, the closest cell phone store that has the free lifeline telephones is over 45 min away. I still occasionally do freelance work and bought my first cell phone almost 2 years ago. (A cheap refurbished $175 IG Android Tracfone). My kids paid for a year of the $16/month plan for Christmas, so I don’t have to worry about it. I cancelled my cable, but there’s only ONE Internet & cable company here; no reduced prices and the cheapest broadband is $85/month. It’s INSANE!
I REALLY need to move because things are so expensive in this area..AND, my landlord is an absolute monster. I’m sick all the time because we have a basement of standing water, about 3 ft deep, a few feet under my bedroom floor. There’s just no other Section 8 apartments available and our long-time plans to move me back to be with my daughter fell apart when she met somebody who actually lives north of me, in upstate New York. I do NOT want to be a burden to my poor kids, so I don’t tell them everything. But moving me won’t be cheap, and although my Dad had recently decided to try and help me financially, to move..he passed away Wed at age 98. I’m not about to ask my mother. I have another possibility for some freelance work, but I have to take a proficiency test, (I’ve Been taking Chinese classes for over a year), next month. I still have some time before I have to worry about snow, so, hopefully, I can save up some money, sell some things..and just hope and pray I don’t get scammed again if I pay someone to move me.
Anyways, i’ve .GOT to get busy!
Riley Thomson
Elaine,
That is such a heartbreaking story! I hope you get the help you so desperately need and that you find some helpful info on this site! You can also try 211.org for more local resources. Keep us posted.
-Riley
NJdisabledVET
FYI, Comcast refuses to give any internet discount to seniors or disabled vets in NJ.
Comcast will only give discounts to those with children in the federal free school lunch program.
Comcast refuses to help low income seniors and disabled vets in NJ.
Nicole
I’m very sorry, NJdisabledVET! Apparently, Comcast only offers a 10% discount on basic video service for qualifying seniors and disabled individuals in New Jersey. 🙁
Tina
I live in Indiana & have had to deal with Comcast/Xfinity over 30 years. When my sons were young,I raised 4 as a single parent thru most of their school yrs on a very minimal income,even tryn to work 2 jobs… I have never been able to get anything discounted with Comcast,always an excuse/loophole somehow…1st time I went from 2 incomes down to 1,I tried getting assistance-was told could not have any internet for at least 90 days prior to applying–change in circumstances was drastic,but couldn’t take away something they were already accustomed to,so I sacrificed more. Tried again recently,since boys are now grown,I’m disabled/elderly on public housing–another drastic income decrease(qualifying for whopping $30 mo. FS) I thought the very Rude jerk I talked to was nasty as could be,belittling/shaming me for even asking for assistance(even tho I fit criteria)It’s only for those poor kids who have never had internet in their lives! NOT Like YOU..Like how dare you.? Yes,I have had/do have Internet,but still do w/o many necessities to have it. So,beware in Indiana for giving ANY reason as to why u don’t qualify,even fitting criteria… Not even really readily available info,either-like they don’t want anyone to hear about it…. Sorry so long,but they are very deceiving!
Riley Thomson
Tina,
I’m very sorry to hear about your experience. Thanks for sharing.
-Riley
Cheryl Devine
What about GA Power?… I’m disabled, live on $735.00 a month. My power bill is $198. a month, it’s killing me!
Nicole
Hey, Cheryl! I’m so sorry that it has taken me so long to finish this. One of my writers claimed to have submitted it but apparently never did. I just wrote it up and I wanted to make sure you got the link. Here’s everything I know about GA Power. Again, I’m so sorry about the delay. Please let me know if there’s anything else I can do for you.
Sophia
Hi, Cari/others looking 4 energy assistance! Hope your day is going welll. Please check out your local Community Action, PRVO, (Associated w/Comm Action) Also, Catholic Charities, St.Paul De Lima, I wish u all much luck! It’s hard living low~income, I know! Also, shouting out 4 much prayers here on Ms Gulf Coast, La, Ala, Fla, 4 Hurricane Nate! THANKYOU 4 PRAYERS! MAY GOD BLESS US ALL! GOING 4 SANDBAGS! GODBLESS, LUCK!
Nicole
Good advice! Thank you, Sophia! We’ll keep those affected areas in our prayers. <3
Nadia
If you talk to your electric company they have this program called the LIHEAP and it actually helps you pay your electric bill or actually has a set amount for it to be paid every month it doesn’t go up it doesn’t go down and it’s actually a really good program it’s just a program budget billing you might want to check into them
Nicole
Yes! We have information about LIHEAP and lots of other power company benefits at https://lowincomerelie.wpengine.com/power. 🙂
Karen Robinson
I am 50 yr old single female no kids living in low income housing. I have some health issues and have a hard time working on my feet but looking for a sit down job. I work at a healthcare job doing mostly cleaning and cooking in elderly homes. I don’t get many hours or much pay. I get some food stamps. I didn’t know I could get free or cheap internet. The food stamp place should let their recipients know these things. I didn’t even know fountain drinks are Ebt eligible. But our apt complex has a contract with a certain cable company they may not even let me have that provider. Its a shame that organizations and people don’t inform people of need about benefits. I live in Decatur, Alabama and any information from anyone is greatly appreciated. I’m thinking of filing for disability due to health but finding a good honest lawyer will sure be a task in this dishonest world today.
Nicole
I’m so sorry, Karen! That sounds very frustrating. I’m happy to help with anything you might need! You can find ways to save on your power bill by clicking here and things you can do with your EBT card by clicking here. If there’s anything else we can help you find, please let us know!
Nicole
I’m sorry for the delay, Karen. Here’s what we’ve found so far on Decatur Utilities.
John
What about mississippi
Riley Thomson
John,
We have several resources for low income internet. Please follow the link, and click on the links within the article to see if these resources are available in your area. If you are unable to find anything, please let us know what county you are looking for resources in and I will be happy to add it to our research list. I hope this helps.
-Riley
Cindy Evans
Hi Karen, I read ur comment & concern about finding an honest attorney to file for disability & altho I’m in NC, I’m pretty sure the rules regarding that type of attorney & their fees is the same throughout the US. I’m in the ling process of filing myself in fact about to go to Federal appeals thanks to a great attorney great Drs who truly believe I’m disabled despite SS denying my case numerous times even twice at hearing level & my 1st attorney dropped me after being denied at 1st hearing having told me that I should appeal but they didn’t do appeals at that level leaving me to look for another attorney but couldn’t find 1 in time before the deadline to appeal was up so I had to start the process of trying to again in which case when uv already been denied at hearing level it’s difficult to find an attorney to take ur case (whereas when ur 1st starting out ul see there’s many attorneys willing to take ur case on) the thing is they get paid if u get paid, BUT, in my case they saw I’d already lost at hearing level once so I had a small selection. Some told me outright that they didn’t take cases another attorney had already lost. While 2 told me if I got a letter from at least 1 of my Drs stating they fully believed I was disabled & why & they were willing to help with my case beyond the minimum required of sending in basic required info. but also further elaborate/explain & go above & beyond the minimum required then they would take my case so the attorney would know they wouldn’t be wasting their time on a case they most likely wouldn’t win (that’s their view if it’s already lost at hearing level anyway). Anyway, I got to the right attorney (BTW, I had no fees from 1st attorney at all which I was told it was unusual that they didn’t at least charge me for gathering my Dr records which IS the only thing allowed to be charged if u don’t win – & I was told most likely they didn’t charge me bcuz they felt sorry for me bcuz they even sent me the very thick envelope full of my medical records they collected but never charged me a dime). The contract I have now which is a normal attorney contract for SSI/disability is that if they win my case they get a certain % or specific $ amount whichever is less + whatever cost they incur on my behalf collecting medical records that social security doesn’t already have (costs incurred will be only amount I’ll have to pay should I not win for any reason when all is over & done which is very minimal & most physicians offices do charge a fee to send medical records so that part is only fair) The fees these lawyers have are not set by them but by the laws of the social security administration to protect us from them taking advantage of people like us so you don’t have to be fearful of a dishonest lawyer at least not in regards to the fees charged. U have to sign a contract with them & a copy of the contact is supposed to also be sent to the social security office from my understanding bcuz if u win SS takes the fees out & pays ur attorney for u & unless there’s a mistake, the only way u should even receive a bill is usually if u lose & owe for the cost incurred that I mentioned. But, if u do file, be prepared it’s very time consuming but the validity of ur attorney should be the least of ur worries.
Chloe Skupnick
Hi Cindy,
Here is the information we have on legal assistance, you might find it helpful:
https://lowincomerelie.wpengine.com/tag/free-legal-aid/
-Chloe
Sheila
Hi!I’m with AT&T fir 2yrs now.I’m receiving some form of public assitantance,could I still get free or subsidy enternet monthly if I let them know?
Nicole
Hi, Sheila! You’ll need to apply for the Lifeline subsidy and then inform AT&T that you qualify for (and want to switch to) their low-cost Internet program. That should be all it takes! 🙂
melissa
what happens if you have had a previous account with at&t
Nicole
Hello, Melissa! Thanks for asking! As long as you don’t have an unpaid debt to AT&T for regular service within the last six months (or any debt if you were previously enrolled in the discounted program), you’ll be fine. You can find the exact requirements by clicking here.
Diamond Soto
You mentioned only one subsidy per household. Do you know any of the lifeline programs that offer cellphone service and home broadband internet? Or programs that are not associated with the lifeline program but for low income? I’ve been doing research but not quite understanding. I need free or very low cost home internet for job searching, to keep my 2 yr busy with disney channel jr. and I need my cellphone in case I’m out running errands and I can get calls for job interviews. Your help would be greatly appreciated, thanks!!!
Nicole
Hello, Diamond! I’m glad you asked. Unfortunately, you have to decide whether to apply your subsidy to your cell phone service or your Internet… but you can sign up for any of these low-cost Internet programs without the subsidy and still pay the low rate! Personally, I would choose to get a free phone and cell service and then pay the $5-10 rate for one of these low-cost Internet plans. I’m sorry I couldn’t be more helpful! :\
Crissy
What if you owe Comcast for an existing bill?
Nicole
It depends on how old the debt is. If the debt is recent (less than 12 months old), you’ll need to resolve it before you apply for this program. If it’s more than a year old, you may be eligible to apply without paying it.
Jerry
Hi Nicole – just a quick comment to let you know how refreshing it is to see someone acting with such altruism. Thank you for doing so much for a segment of the population that, for one reason or another, have more challenges financially and can rely on your help to ease the burden. It seems your ethics are well intact and it’s inspiring to see. It seems Ayn Rand was wrong! 🙂
Nicole
Thanks, Jerry! I appreciate your kind words. 🙂
Jenny Manary
Hi Nicole,
How do I try to get lower cost Internet in WA state? I did get a free phone. Also do you know any programs for low cost computers?
Thanks for your help,
Jenny
Nicole
Hi, Jenny! I’m a Washingtonian, too! 🙂 You should be able to get low-cost service from Comcast or CenturyLink. If you’re receiving the Lifeline subsidy on your phone, you’ll just pay the regular low income rate ($10 or less). Both of these services offer low cost computers, as well… but I’ll see if I can find some other ways to get low cost computers as well. 🙂
CRISTY MUSSLEWHITE
We’re can I get low income interet inx. Deweyville tx. Everyone I hallways they don’t cover my area..
Nicole
Hi, Cristy! I’m working on expanding our list of low income internet service providers. I’ve added several in the last few days but none seem to serve Deweyville. I’ll keep looking and let you know when I find a company that offers low-cost internet in your area. I’m so sorry for the delay!
Donald Pattillo
What if you have a govt. phone and yes his connected to the Internet but your phone will not allow the use because it’s to old or to slow to show Internet pages .Are you disqualified then to receive Internet service ?
Nicole
Hi, Donald! 🙂 You can sign up for any of the low income Internet programs listed! The only catch is that you can only receive ONE Lifeline subsidy, so if you have the phone you’ll pay the before-subsidy rate for the Internet service. For most of these, that’s just $10 per month! 🙂
stephen elliott
I need help obtaining a low cost internet provider. I’m trying to publish a novel during my spare time and I can’t afford to keep going down to the library every week to use the internet. It’s impossible! I’ve been trying to publish a completed work for over 3 months now with no success.
I need help, as I’ already half way through my next novel. Please help! Stephen Elliott
Nicole
Hi, Stephen! Have you tried obtaining service through the low-cost Internet programs I’ve listed in this article? 🙂 If none of them offer service to your address, please let me know what city you live in and I’ll see if I can find more options for you. 🙂
Ace
The link to the lifeline subsidy does not work, i did however find myself to this page which listed the companies that qualify for subsidy
Comcast internet essentials is not listed on that site
Am i doing something wrong?
Rose Hayden
I use a cell phone that is free to people on government programs. Does that mean I cannot get the internet service as well?
Nicole
Hello, Rose! You cannot receive the Lifeline subsidy twice. I would recommend keeping the free phone and using one of the cheap Internet programs ($10-$15/month). You can still use whatever discount Internet programs you qualify for. You just won’t receive the additional $9.25 subsidy. Free phone + cheap Internet seems like the best deal to me. 🙂
lorraine
I live in Cookeville, TN. There is no tv service without cable. I am on fixed income and everything here is very expensive. How and where can I get the benefits you suggest in this small town. Spectrum is way too costly. We don’t even have bps here.
Nicole
Hello, Lorraine! I’ve reached out to all the Internet providers I can identify as serving your area and I’m still awaiting a response from Twin Lakes. However, I’ve found that you may be able to get Frontier or Charter Spectrum service for $20/month or less. If you know of an Internet provider that I haven’t researched yet, please let me know and I’ll see what else I can find.
Jim Henning
Spectrum formerly BrightHouse cable has a $15 a month, if you re a NSLP student (school lunch) with a letterhead from the school saying you are, and you are not a current customer within 30 days, and do not owe them anything. Inhome wifi is $5 extra.
Nicole
Thanks for the tip, Jim! That’s wonderful. I’ll add that to the list as soon as I can! 🙂
Karita
Where do i apply for low income internet and how?
Nicole
Hey, Karita! Just click the green links in the bullet points of this article to learn more about the various low income programs. Just follow the links in the articles or contact the company directly to apply. 🙂
Jeff Estimable
Hey there Nicole! I’ve been approved by Comcast for the 9.95 discount but I’m having a hard time finding the link for the less then a dollar discount. Can you please help me?
Nicole
Hey, Jeff! I’m sorry. I’ll make some clarifications to this article right now so it’s easier to find. In the meantime, I just talked to Comcast Customer Service and they said that you need to call (855) 846-8376 (855-8-INTERNET) to get in touch with their special subsidy team. You can see the screenshot of my discussion with the Comcast rep in this article.
Nicole Pittman
Hi Nicole Do any of these providers offer satalite internet?
Nicole
I’m so sorry, Nicole. I haven’t been able to find any programs like this from satellite Internet providers yet. 🙁
Takida
Please help me im trying to apply for the lifeline subsidy but i am not able to find it. If i can lower anything please point me to it. Is there a website i need to go to first
Nicole
Hey, Takida! I’m so sorry for the confusion. You can contact your Internet provider directly to apply for the Lifeline subsidy. As far as I understand it, they apply for it on your behalf.
Ronda
Hi, I am wondering if you know of any low income internet plan for someone single, without kids, who is on ssdi and isn’t on food stamps?
Thanks!
Alivia
I’ve asked about the low income discount with Comcast (Springfield, Illinois) and they told me it would be useless to me that it’s too slow. I can’t afford cable so I have Hulu to watch tv. They said it would be too slow to be able to stream I think they called it. I know they are known for telling people they need a faster speed than necessary just so people spend more money. Do you know anything about the speed on the low income one and if I’d be able to still watch Hulu and stuff? Thanks so much! So glad I found your page! So much helpful information!!
Nicole
Hi, Alvia! Thank you so much for letting me know! You should be fine with Comcast Internet Essentials unless you have a 4K Ultra HD TV and regularly stream 4K Ultra HD content.
Comcast Internet Essentials is offers 10 Mbps download speeds. Hulu only requires 3-6 Mbps to stream regular HD (720p or 1080p) content. If you are streaming 4K Ultra HD content, they recommend 13 Mbps.
Erica
I live in a low income apartment complex but the only internet provider they accept is xfinity. Will I be able to get the services threw xfinity?
Erica
And I also had services with xfinity before so will I be able to get the low income help from them with and old debt from a year ago?
Nicole
Hi, Erica! As long as the debt is more than 12 months old and you haven’t had Comcast service in the last 90 days, you should be fine! 🙂
Nicole
Hi, Erica! As long as you qualify, you shouldn’t have a problem getting the discount from Xfinity! 🙂
Amanda
I am in Indiana and have metro net. I have multiple sclerosis and the state says I’m not disabled enough to get disability! We have four children and I home school them. My husband is the only income and we would benefit so much from these programs especially in Indiana. Thanks for putting this list of help together
Nicole
Hey, Amanda! You may be able to get the Lifeline Subsidy on your MetroNet service. I tried to find even more low income Internet options for you but I haven’t been able to find any. I have put together a list of homeschool discounts you might be interested in, though! 🙂
Nece
Hi so how do I go about getting this low cost internet. I have ebt
Nicole
Hi, Nece! Getting the low cost Internet is a two-step process. First, pick your company from the list below and signup for their low income service. Once you have service, contact them and ask for the Lifeline Subsidy to be applied to your account. The Subsidy gives you $9.25 off the price of your service.
You can select a low income program from the following companies (click their name for more info):
Robin H.
Hi. Can you tell me specifically who to contact in the Greensboro NC area for free/discounted internet? I am handicapped and do receive ebt. I desperately need the internet but don’t have it. I have no way at this moment to call around asking different companies. If you could tell me who I need to contact, that would be wonderful! I’m sorry for asking you. Any help would be greatly appreciated. Respectfully, Robin
Nicole
Hey, Robin! You never have to be sorry asking us for anything. That’s what we’re here for! 🙂 I wasn’t able to confirm everything, but it looks like you may be able to get service from Comcast, Spectrum, AT&T and CenturyLink in Greensboro. Of course, service may vary depending on your actual address.
You can click here for more information about how to apply for those services. Some, like Comcast, have to be applied for online. You’ll have to call in for others.
(Less than $1 after Lifeline discount!)
(Less than $1 after Lifeline discount!
(Subsidy may not be available on AT&T plans; I am investigating this)
(Less than $6 after Lifeline discount!)
I’m sorry I couldn’t be more helpful, Robin! Let me know if there’s anything else I can do for you!
Priscilla Velazquez
Hi my name is Priscilla I live in Texas bexar county wanted to know if spectrum had low income services I had a account with them but it’s beem over a year already. Could I get internet with them again or no.
Nicole
Hi, Priscilla! Spectrum does have a low income service! You should be able to sign up since it’s been more than 30 days since you subscribed. 🙂
Sparky will make em pay
AT&T CHARGED ME FOR A SERVICE I NEVER USED FOR 18 YEARS @ $35 A MONTH
top of that they charged me like $58 with tax n stuff so total nearly 100 a month for NET
this phone service was just it n had anothr line which got lifeline service on ‘so lower price’
but still ended up havin 3 bills for 18 yrs and the att tech comes over n mention about 3 BILLS DEALY N HE SAID WOW THEY USED TO DO THAT WAY BACK LIKE 9 YEARS AGO ….
imagine living on social security n feeling at time over the last 9 yrs MANY TIMES ….sad how little money I have and unable I am to get anything new and alot is cause they was over charging me so they gave me pain and sufffering without a doubt for 18 years ..THEY CAN ARGUE WHETHER HAD SOME RIGHT BY LAW ‘break up their company say we now send diff envelopes for ‘each ..this is att VOICE ..this is att DIGITAL ….dont let anyone know we are ATT come on BUT EVEN DIFF ENVELOPES YA DONT NEED TO CHARGE ME FOR PHONE SERVICE WHICH IS A THING ONE GETS TO MAKE PHONE CALLS and ‘THE INTERNET ……just one or another …IT WAS NEVER USED FOR BOTH
Nicole
Oh, Sparky, I’m so sorry! It drives me absolutely crazy that companies do that to their customers. >:(
Sparky will make em pay
anyway THEIR TECH FROM AT&T TOLD ME just call them and ask for tech n then tell em ya want to keep the phone number with DSL but its not used for phone so turn off the voice part of it …in 10 mins IT ENDED A BILL THAT THEY SENT ME FOR 18 YEARS ….we think we just need to fear illegals or criminals but we need to worry about PEOPLE IN NICE LUSH OFFICES TOO 🙁 BIG CORPS THAT DONT CARE!
Nicole
So true! There are so many big companies that just don’t care about their customers. I am so glad you were able to resolve that but I’m so sorry they basically stole from you for all that time. That is so frustrating!
ELLEN
HI! I LIVE ON LI NEW YORK AND USE THE EBT CARD! I’M DISABLED AND LIVE IN A FIXED INCOME! HOWEVER I DO HAVE A GOVERNMENT PHONE FOR FREE!! IS THERE A WAY I CAN GET CHEAP OR DISCOUNTED INTERNET OR CABLE FOR MY APARTMENT! ANY INFORMATION WOULD BE YSEFUL! CABLE WANTS TO CHSRGE ME)230 MO THLY AS OF OCTOBER 2017. CAN’T AFFORD CABLE ANYMORE. PLEASE HELP! THANKS!!!!
Nicole
Hi, Ellen! I’m happy to help. I haven’t looked into cable yet but I’ve done quite a bit of research on cheap Internet programs. Just click on the Internet company name below for more information… and thanks for visiting LowIncomeRelief.com! Have a wonderful day. 🙂
Joe
I currently have Access by AT&T for $10/month but I don’t see where to sign up for the Subsidy to have the bill lowered to $1. Am I missing something?
Nicole
Hi, Joe! The last time I checked, you have to contact your provider directly to sign up for the Lifeline subsidy. Comcast and most other providers have a special department that handles these requests. I’m not sure what AT&T’s process is, though. If you call them, they should be able to guide you through the application process.
Shovan
How do you apply for Lifeline subsidy????
Nicole
Hi, Shovan! You’ll need to contact your Internet Service Provider directly. They handle the application process and file the paperwork with the FCC. Several of the ISPs I’ve dealt with have a specific department dedicated to assisting with these claims. If you call your ISP, they should be able to assist you with the application. 🙂
Angela Kaufman
Hi there- i live in a small town south of eugene oregon and unfortunately centurylink is the only provider we have available. Ive been with them for almost five years, and am currently paying about $60 a month for their SLOWEST SPEED. (was just upgraded from 1.5 mbps to 3- both are pretty much unheard of nowadays speed wise) its absolutely ridiculous and i struggle EVERY month to pay it, but like you said its almost impossible to go without internet nowadays. Im currently unemployed so again, internet is vital for job searching etc but i live off of $400 a month. I have contacted centurylink MANY times over the years to try to sign up for internet basics, and they have always denied me because i am a current customer. Which seems incredibly unfair- i wasnt told about the program when i signed up, and would have been eligible then. But they say you have to have not had an account with them for at least six months. If i qualify financially, how is that right?? Id love to hear what they have to say about that. Please help!!
Nicole
Hey, Angela… I *hate* that about these programs! It doesn’t seem fair at all… like they just want to keep your prices high once they trick you into signing up at the higher rates. I went ahead and called them out on Twitter. Sometimes, being called out on social media by someone other than the customer can make a difference. We’ll see what happens. Hopefully they’ll make this right for you.
Nicole
Good news, Angela! Are you on Twitter? @CenturyLinkHelp just tweeted back to me and Kevin said that if you reach out to them on Twitter or Facebook, they’ll set this right. If they don’t, let me know and I’ll get on their case again. 🙂
Angela Kaufman
Wow, that is sooo great thank you!!! Im not familiar with twitter but i am with facebook so ill contact them thru there. Thank you so much for your help, i really didnt expect much to happen so this is AWESOME!!!!!
Nicole
You’re very welcome, Angela! If they don’t cooperate with you, let me know and I’ll get back on their case about it. I can’t promise anything but I’m happy to do whatever I can to get this sorted out for you. 🙂
Angela Kaufman
Do i need to reference something when i contact them at all? Or ask for a specific person?
Angela Kaufman
Hello, Angela. Unfortunately, we can’t add Internet Basics on an active account. I’m sorry that they gave you incorrect information but there is no way to add it onto a live account. -Ynegwie
Aaaaanndd….. This was the exact reply i got from them. They will do ABSOLUTELY NOTHING.
Nicole
Seriously?!?!?! I went back on Twitter. Hopefully Kevin will be more helpful. You should be able to see my three part response by clicking here.
Julie Moyer
This his great but can anyone tell me how to find housing as I am homeless even though I am. Employed full time I can’t afford much for rent and no one is willing to work with me
Nicole
I am so sorry, Julie! I know that can be such a difficult situation to get out of. The absolute best resource I know for finding help with housing is your local United Way. They often offer a helpful live chat with a resource specialist that can help you find affordable and low income housing in your area. Just Google “United Way 211” and then your zip code or city/state. 🙂
Joe
You should have a donarion page for all of the good helpful information you give out.I live on va and receive ebt you think that i can get internet service at a discount rate?
Nicole
Thanks, Joe! I think there’s a good chance you’ll qualify. You’ll need to check the eligibility requirements of each program to be sure, though. 🙂
Trina
Thank you for sharing this. There are soooo many online jobs available but due to not having the internet, I didn’t even qualify. Thanks again!!
Nicole
You’re so welcome, Trina! Good luck with your job search! 🙂
suzie
Can’t find low cost internet in Norfolk VA. Have EBT, SSDI at lower than poverty rate. Need no start-up costs. You’re an angel. Thank you.
Nicole
I’m sorry, Suzie! Unfortunately, this article includes everything I know about low-cost Internet. I’m not aware of any other programs at this time. 🙁
Nancy
Please double-check the CenturyLink Internet Basics deal. I believe that:
1) The $9.95/mo includes the Lifeline discount (which is why they ask you to qualify by being on Food Stamps or some other gov’t subsidy program)
2) That rate is for the first year only. It jumps to $14.95 for years 2 through 5.
3) You are only allowed to have it for 5 years (60 months) max.
4) You cannot be/have been a CL internet customer in the past 90 days. If you have been getting internet from them at the regular price and you ask for the low income price, they will tell you they can’t do it, “it’s programmed in the system that way”. So just do what I did, say “Fine, then cancel my service right now and MAYBE I will come back later for the discount.” Ignore them when they tell you that you can’t. Then mark 91 days on your calendar and call back then. It worked just fine for me!
(Unfortunately, I have now used up my 5 yrs. I moved and it’s been several months so I hope the system won’t catch it–I am going to try re-applying…wish me luck!)
The Comcast deal is only for po’ folks with school-age kids. Nothing for the rest of us, and they’re not in every area anyway.
There MAY be a cheap internet option through the nonprofit that sells refurbished computers to low income folks: Interconnection in Seattle.
Nicole
Hey, Nancy! I’ve updated the article accordingly. Thank you so much for your insight! =D
Kathi
This link does not work
http://http://lowincomerelie.wpengine.com/category/usa
Nicole
Thanks for catching that, Kathi! I fixed it. 🙂
M Hunt
My son is disable and has no tv or internet service due to him living way out in the country. Is there satellite internet service out there for low income people? Thank You.
Nicole
Hey, M! Satellite services are usually very expensive and I haven’t been able to find any low income programs for them. Unfortunately, they don’t qualify for the Lifeline subsidy either. It’s very frustrating. 🙁
Rachel Robinson
Hi Nicole – I’m researching options for my mom who lives in a rural area in Mississippi (Zip – 39744). She receives Medicaid and Social Security. I contacted AT&T and the Access Program is for SNAP recipients. I’m wondering, can she signup for the Lifeline Supplement only or does she have to part of the Access Program too?
I’ve only been able to find ATT&T service provider in her area that participates in the Access Program. However, with your research ability, do you know of any other options for her? Thank you so much for any help and info you can offer.
Nicole
Hey, Rachel! As long as she qualifies for the Lifeline subsidy, she should able to get that at least. All the options I’m aware of are already listed here. 🙁 Sorry!
Avery
Hey guys I just applied & got approved for $10 internet through the at&t access program.. I noticed that there is also computers offers at discounted rates.. I saw a desk top with computer that includes everything but the desk for only $110 which is a great deal.. thy also have laptops ! I plan on purchasing one soon so that my young ones can use ABC mouse . I hope this is helpful to some of you
Someone who cares
Looking for low income internet and cable options for my mother in zip code 58104.
She has received SSDI for many years. Has applies for SNAP, awaiting response.
Thanks for any information you can pass along.
Nicole
Hi! Everything I know about low-cost Internet can be found on this page. This is everything I know about saving money on
Someone who cares
Do you have any information on student loan debt forgiveness?
This is also for my mother. Debt is from1996 / 1997. Became disabled and hasn’t been able to work in her chosen field or make a livable wage for over 15 years.
She has to fill out paperwork every year to prove she cannot pay. With these loans / debt being over 20 years old, you would think that there has to be something out there for the debt forgiveness.
Thanks for my information you can give me on this subject matter.
Nicole
Hey! Great question! Here’s everything I know about student loan debt forgiveness – https://lowincomerelie.wpengine.com/student-loan-debt-relief/
H
Nicole, Please date your articles. It is important to be able to determine how up to date the information is.
Nicole
Hey, H! Thank you for the suggestion. I had hidden the dates because I update these articles frequently and the original publish date didn’t always reflect how up-to-date the information was. However, I’ve re-enabled the publish dates and added a “last updated on” date as well. I hope that helps! 🙂
Diana B Hutchinson
Hello I live in chatsworth Georgia can you give me some places I can check for low internet prices
Nicole
Hey, Diana! We usually just research each company for loq inxome pricing. What companies are available in your area?
Lynn
In my area (zip 34604), there is absolutely NO low cost internet unless you have kids who qualify for the school lunch programs. I am legally blind and my only income is disability. I cannot drive and our public transportation is pathetic (ends by 6 pm and no service on weekends), so I have to do at least some shopping online. The cheapest service I can find is AT&T wireless internet and phone, which costs around $66. Apparently my County thinks only people with kids deserve low cost internet, despite being one of poorest counties in Florida. And what is even more ridiculous is many services (such as food stamps) can now ONLY be applied for online!
Nicole
Oh, Lynn, that’s so frustrating! I’m sorry about that. Are you at least able to apply for the $9.25 Lifeline subsidy on your account? That could help reduce your bill. The application for the federal subsidy has to be completed by your ISP, though, so you would have to contact them to get the process moving. :\
Shannon
Hi what abt the internet in buffalo new York? I’m low income and need internet badly I’m a single mom and receive ebt Medicaid and some cash asstanice but that goes right to rent plz help I would be greatly appreciated!
Nicole
Hi, Shannon! I’d be happy to look into this for you. Do you know which Internet providers are available in your area?
Jessica P
Anything for Verizon internet?
Nicole
Great question, Jessica! I’ve added that to our research list so we can find out. 🙂
Tina Wilson
Hi Nicole can you please help me find any programs for Davenport IA?
Nicole
Hi, Tina! I’ll gladly look into that. What providers are available in that area? 🙂
Sarah Fairley
I am retired 5 years now. In 2016 I had a Comcast bundle with Cable/Internet at about $56 month. It was coming into renewal and they billed me for future month at a different rate. Long story short they are trying to make me pay what I do not owe even though I paid $50 to keep account from reflecting a late payment until dispute was resolved. Never got resolved and they will not provide me services. I would like to have internet. I also receive Medicaid. Can you assist me. I desire to take online classes.
Nicole
Hi, Sarah! That is so frustrating. I’ve heard so many awful customer service stories from Comcast. For now, everything I know about low-cost Internet is already in this article. Do any of these other providers serve your area? If not, let me know what other companies are in your area and I’ll see what I can find.
alyssa m mcmanaway
century link no longer offers the 9.95 plan
Nicole
Hi, Alyssa! The information is still available on the CenturyLink website, so they definitely still offer that plan! 🙂
Johnny
Hi Nichole!
I trust this finds ya OK today!!
Hi Nichole!
Is it Best when signing up for an Internet service -to Not inform them of the intent to opt for Lifetime Subsidy on the Same/Initial call? ………………….
All you’ve done & continue to S-O Benefit MANY is Much Appreciated;
Much Thanks & God Bless,
Johnny
Nicole
Hey, Johnny! Great question! Thanks for asking.
I don’t think there’s any harm in asking for the subsidy when you sign up. In fact, I think you should ask for it! The company is reimbursed by the federal government for the subsidy amount, so it’s not like the company takes a loss on it. Being upfront will help ensure you receive the best rate and eliminates any potential misunderstandings that could complicate things later.
Thanks for asking such a great question! I appreciate that you took the time to read this and leave a comment. 🙂 Have a great day!
Lori
I am in Louisville, Ky and currently get AT&T $10 internet. I’m moving 2 miles away and AT&T doesnt even offer internet for the condo I’m moving to. Supposedly, with the contract with the FCC they were suppose to expand their internet so more poor people could have internet. On one site it says AT&T covers 100% of Louisville. Not quite! How can they get away with that? Thank you for all the links. I checked them all, but they require a child in school or be over the age of 62. If on disability and in between, and don’t have acces to AT&T you’re just out of luck. 🙁
Nicole
I’m so sorry, Lori! I don’t know how they get away with that, either. Yesterday, I was told by Verizon that I live in a no-coverage area even though their map clearly shows that I should have good 4G coverage at my house. It’s so frustrating that these companies can lie so blatantly and still get away with it. 🙁
Beth Butler
I’m on disability, live in housing, how do i apply for lie cost internet
Nicole
Hi, Beth! It depends on which exact program you want to apply for. You’ll have to select your preferred provider from the list in this article for details.
Sandy Gokey
I didn’t know you guys had thess programs. I’m so glad i found this not sure if it hdlpz me out any but glad it’s here.
Nicole
Thanks, Sandy! I’m glad you found it, too! We’re always looking for new or undiscovered programs that can help people out. It’s amazing how much is out there and how little information is actually available about these programs. I hope you’ll take a look around the site and see if we have any other information that may be useful to you. 🙂
Carl
So centurylink does not offer this service in florida. They are the only ones who offer service that i can find. In Davenport fl. 33896. Any help finding another provider?
Nicole
Hi, Carl! The FCC shows that Frontier Communications may also be able to assist you in that area. Have you contacted them?
Lasandra Walter
Do I just call Comcast and ask for the Lifetime Subsidy? I am already using their tv and internet service.
Nicole
Yep! The FCC says it should be just that easy. 🙂
Tee
If you receive snap,food stamps etc what should I do to get started on applying for the internet services what should be my 1st move
Nicole
That’s a great question, Tee! The first thing you would need to do is identify which providers are available in your area. Once you know what your options are, check back here and read our linked articles about each available provider so you can find the best way to save money. After that, all you have to do is choose one! 🙂
jamie
thank you for finally coming to the front for lower-income people in need!!!!! thank you again
Nicole
You’re so welcome, Jamie! Thank you for taking the time to leave a comment! 🙂
Sabrina D
Thank you for all the information. I love the questions from your readers. This is better than some other sites, plus you provide updates. Keep up the great work. We all can use a break on this especially in this economy. 🙂
Nicole
Thanks, Sabrina! I really appreciate your kind words. Comments like this always brighten my day! =D
John Smith
After you jump through all the hoops, you generally discover, because of all the obstacles, that you or nobody qualifies, or that it’s not cheaper than buying market.
Nicole
Hi, John! Which company did you try? I’ve heard a lot of success stories about these programs, so I’m very concerned to hear that you’ve had such a disappointing experience. 🙁
Julie Giese
Hi Nicole. Thank you very much for the helpful information and your advocacy for those struggling to make ends meet. Keep up the good work.
God Bless you
Julie G
Nicole
Thanks, Julie! I really appreciate that you took the time to leave such a supportive comment! 🙂
Emma A.
Please I do have both Comcast and Verizon in my area but I do not know the process or how to approach them for the low income relief service. I also receive the qualifying SNAP fom my local DSS – Dept of Social Service. Please kindly help with the procedure to get either of the ISPs to provide me the low cost Wi-Fi service at my home.
Thank you for this great service you are providing to our communities.
Nicole
Hi, Emma! In my personal opinion, I think Comcast offers the better deal. You can click here to learn more about their Internet Essentials plan. If you don’t qualify for that, you may still be able to save $9.25 per month with the Lifeline subsidy (click here for details).
Bob
Check out ( PC for people ) site.
Nicole
Thanks, Bob! I love PCs for People! We’ve written about them in this post about how to get free or cheap computers, laptops and tablets! Thanks for taking the time to leave a helpful comment. I really appreciate it!
Bill Hansen
Have you heard anything from Altice? They took over Optimum (Cablevision) last year and handle New York and Connecticut?
Nicole
Hi, Bill! Thank you for bringing that to my attention. I’ve never heard of Altice but I will look into that right away! Thank you. 🙂
Milagros
Alltice to my knowledge is not a company but a device that brings internet, Hulu, Netflix among other thing together in one device.
Nicole Thelin
Good to know! Thanks, Milagros!
Ellie
Hi Nicole I am a senior citizen and feel I can not get away from the high cost of the internet being on a fixed income with SSI. Can you make any suggestions. Ellie
Nicole
Hi, Ellie! If Charter/Spectrum serves your area, they offer a discounted service to people who are at least 65 years old and receiving SSI. You can read more about that here. At the very least, you should be able to get the Lifeline subsidy (a $9.25 discount) on your service if you use a participating provider. I hope that helps!
Brandi walker
I receive both food stamps and medicaid i applied for a safelink phone didn’t get phone just SIM card said phones not available in my area then i was told about free internet programs if child has to have it for school how can i get the right information that wont break me
Nicole Thelin
Hmm. that’s weird that they just sent you a SIM Card! There are numerous cell providers that provide low-cost service. Although every household can only receive one lifeline subsidy, not all of these discounted Internet programs use the subsidy. I’d recommend finding a low-cost cell provider (https://lowincomerelie.wpengine.com/cell-phones) and then trying to use one of the subsidy-free Internet plans (like Comcast). That’s the best way to maximize your savings and avoid breaking your budget. 🙂
king raymond joseph carpenter jr
I `m seeking free dietitian services to low income person,so if know of any contact me please
Nicole Thelin
Hi! I don’t know of any programs like that but I’ll put that on our research list.
Pamela Williams
The only internet provider I could find listed that offers service in my area is AT&T, but they apparently do not offer access service for my address. Is there any way to get the low cost internet for 35582 in Alabama? We receive SNAP, the kids also receive Medicaid and free lunch, so all of those guidelines are met but I can’t find any programs that cover my area.
Chloe Skupnick
Hi Pamela,
We try to keep this list as updated as possible. I’m sorry AT&T won’t work in your area. You might want to check with your provider to see if they have any discounts or anything for low-income families. If your children use the internet for school, you might also be able to check with the school district to see if there’s anything they can help with. Here are some Alabama resources that might be helpful for you too:
-> https://lowincomerelie.wpengine.com/alabama/
-Chloe
Norma
I live in Sheridan,Texas and I don’t know who can help me with low income internet, my brother had Bday but it was so slow and expensive. Please help me
Chloe Skupnick
Hi Norma,
You can check the above article for information on the provider in your area. I also am including the link to our Internet resources that might be able to help you:
https://lowincomerelie.wpengine.com/tag/cheap-internet/
-Chloe
Kristen
None of them work for me and I get horrible reception in my area of florida on the river/ canal. Spectrum is my local provider but only provides if you have children and I don’t! So discouraged 🙁
Chloe Skupnick
Aw Kristen, that’s such a frustrating situation. Here are all of the resources we’ve found on internet:
https://lowincomerelie.wpengine.com/tag/cheap-internet/
You can also click your state on the side of articles and you might be able to find additional resources there (or click here)
https://lowincomerelie.wpengine.com/save-money-get-free-stuff/
-Chloe
kelly
Just want to say THANK YOU! I came across your website when researching possible fee waivers for SAT and college application fees for low-income families. I have twin boys who will be starting college next year, and it is impossibly expensive (in California, no less!). I think I saw that having an EBT card and/or having kids on a reduced lunch program can get SAT waiver, and possibly some college app fees waived as well. When applying to multiple colleges, those fees can add up quite quickly. Same with SATs – most students 11th and 12th grade take the SATs multiple times to get their best score. And, again, add multiples (twins, etc.) these fees rack up fast.
So, anyway, I just wanted to say thank you – you provide so much information… stuff I had no idea!
Thank you for taking time out of your life to not only list all the opportunities out there for families in low-income situations, but taking even more time out of your life to do all the RESEARCH involved! I can’t imagine the hours.
Bless you!!
(you don’t need to upload this — I just wanted to give YOU a shout-out)
Chloe Skupnick
Hi Kelly!
We’re always happy to help. Comments like yours are a huge motivator so thank you for that! 🙂
I know how expensive education can be! I believe we’ll be publishing more about education, college and scholarships in general in the coming months so check back for that! Here is the link for some information we’ve found so far:
https://lowincomerelie.wpengine.com/tag/easy-scholarships/
-Chloe
Chuck
Luckily, I have always been able to research things pretty successfully. But, if I had known of your site, I could have saved a LOT of time.
Still, I’m glad that you are able to provide the info for those who are unable to find it themselves.
I’ve just retired, and I’m looking for volunteer work that will help me to give back.
Riley Thomson
Chuck,
Here’s information on applying for Low Income Relief. Thanks!
-Riley
Meg
Hi, what about internet services for people on disability in western Massachusetts, specifically Northampton?
Riley Thomson
Meg,
This is everything we have for low income internet services. You may have to click on some of the links to see if the programs are offered in your area. I hope this helps.
-Riley
Mel
Hi.
For Seattle and Washington State there are more Internet services. Please go https://www.seattle.gov/tech/services/internet-access/low-cost-home-internet-access-for-residents
Some of these are for other places too, so, Riley, please have a look at them for your list.
Thanks for the great website! What a blessing you are!
Riley Thomson
Mel,
Thanks for the tip!
-Riley
Amy Roriguez
hello!
Your list of resources is great! Please consider adding:
1 – PC for People
2 – RCN: USA
3 – Human I-T
These can also provide low cost internet equipment and service.
Riley Thomson
Amy,
I will pass this on and we will look into it. Thanks for the tip!
-Riley
Joan L Jordan
I have pc for people and it’s great
Riley Thomson
Joan,
Thanks for sharing!
-Riley
Tlsw
Do you no of places that help a family with gas we’re on section 8 finally n they won’t pay our gas n with no income it’s really hurt us… Thanks….
Riley Thomson
Tlsw,
A local Community Action program should help with your gas utility. We have not found any resources that help with gas for a vehicle. I hope this helps.
-Riley
tonya chastain
Zip code 30513 for internet?
Riley Thomson
Tonya,
Our low income internet series is listed by company, you will have to click on the links within the article to see if the programs are available in your area. I hope this helps.
-Riley
scotty
hi Nicole nice blog. I have info for every one,Verizon has a government program called straight talk 15 bucks a month they are combined with track phone inc. they do have a free safelink phone but if u get this u wont be able to get lifeline u only get one choice. i sugest the phone u get a free android phone and a cell will protect ur life.its a 49 dollar freebie with a about 60 bucks worth of data and minutes its a track phone with a straight talk benefits so its weird but it takes track phone cards to add more. now on straight talk you get data and unlimited calling for 15 a month u pay 50 bucks for a home phone base they sold out at the moment but once u get it and u can if u need extra signal u need to buy a wilsom wide band antenna then it will work in ur home the antenna hooks were ur antenna is at it screws off. as for internet if u in a rural area no go do not get excede vaisat they are terrible and will restrict your video stream quality depending on ur package you will want huges net do not get their voice its horrible drops calls get straight talk.i hope this helps my info is for those in rural areas huges net is 70 bucks a month cell is free straight talk 17 bucks a month
Riley Thomson
Scotty,
I am managing comments for Nicole today. Thanks for the tip. We have more information about the free Safelink phone service here.
-Riley
L in MA
In Worcester, MA, where the city council routinely grants Charter an exclusive monopoly for 20 years at a time, fornidding all other competitors. Charter built a fiber optic network here in the late 1990s and have more than enough dark fiber to allow competition to lease unused bandwidth at wholesale prices, yet they refuse because they are a monopoly and have no incentive to allow competition to risk price lowering wars or any accountability for customer service or disability discrimination. While they do have a limited selection of criteria for discounted rates, they include SSI but exclude SSDI. I was born disabled, struggled all my life, achieved a measure of higher education but was generally not able to manage work. I am eligible for both SSI and SSDI, and they both pay the same in my case, yet they are mutually exclusive. For me it made sense to go on SSDI. Both SSI and SSDI are accepted as a means-tested standard for the determination of eligibility for food assistance and health insurance (both Medicaid and MassHealth). National Grid (local electric company monopoly) recognizes this and uses the food or health insurance programs as a criteria, which does not exclude based upon type of SSA program. And yet here is Charter, with a long history of greed, questions of ethics and corruption to routinely buy/bribe the favor of city government so they can charge a premium for an abundant commodity they pretend is artificially scarce (read about dark net fiber and fiber optic technology), and yet they continue to abusd this privileged position to exclude and extort money from the impoverished and disabled. They are a truly despicable corporation. Have you ever considered using your voice and platform to organize or assist in petitions, investigative journalism, lobbying or other efforts to put pressure on companies and municipalities to adopt responsible and ethical policies in regards to the disabled?
Riley Thomson
L in MA,
That sounds awful. We simply help provide local resources to low income families. You could try 211.org for more resources for lobbying, etc. in your area. I hope this helps.
-Riley
Krissy
Hi nicole,
I’m not sure if this has been answered, since there’s over 200 comments, but quick question.. do you know of any satellite internet service providere that help with low income, in southern California? I wish we could go with AT&T but they dont service our area (too rural i guess?) Very limited on options.. i have a hotspot thru human i.t. but it would be nice to have actual internet at our home. Thanks so much!
Riley Thomson
Krissy,
Right now this is everything we have for low income internet providers. I hope this helps.
-Riley
Kimberly
Thanks just lowered my bill by 50.00 with spectrum.Also they have a cellphone program. The rep informed me they use Verizon Towers. $75 dollar savings. Thanks a bunch
Riley Thomson
Kimberly,
That’s so awesome! Thanks for sharing!
-Riley
Tina Geane
What I find terrible with the Comcast Essential is unless you have a school age kid at home, or are a Senior( Elderly not High School) you don’t qualify! I’m disabled because a Drunk destroyed my body, life & career, and money is Tight & I’m only 54 so I dont qualify- alot of others on list in my area need dish which landlord doesnt allow. Its NOT fair really its not.
Riley Thomson
Tina,
I’m really sorry! There are other low income internet options besides Comcast. I hope you find something that helps.
-Riley
Kim
Just wanted to let you know that Comcast does not currently offer assistance to low income unless you are in HUD, have a child in school or you are a veteran. They have a seniors low income plan listed, I think Kentucky is the only state it’s not offered in. Funny, on the list of libraries that offer discounts etc, again Kentucky is not even listed. Looks like every other state in the USA is listed. I guess were just the arm pit of USA 😂
Riley Thomson
Kim,
Thanks for the heads up. We do all of our research based on reader requests, so there are a few states not on the library lists. What county/library are you looking for info on? I’d be happy to add it to our research list. Thanks! In the meantime, here is a link to our Kentucky Archive so you can see all that is available in the armpit of USA LOL.
-Riley
Sandra
what about starting an email list? thank you.
Riley Thomson
Sandra,
We used to have a monthly newsletter email, but it was discontinued recently. Is this what you are meaning by email list?
-Riley
Lilt C
If you are already a customer Xfinity/Comcast REFUSES to allow you to apply. I filed a FCC complaint. Corporate will do nothing. I am making a formal request for the policy to be changed. Anyone who needs help should be able to apply.
Riley Thomson
Lilt,
Thanks for the info! I agree! Everyone should be able to get help if they need!
-Riley
Tracy E. Thompson
YES THIS SIGHT IS VERY INFORMATIONAL …….
THANK YOU
2020
Stephanie
You’re welcome, Tracy. Thank you for the positive feedback. -Stephanie