Skip to Content

Get Help with City of Tallahassee Utilities Bills!

Get Help with City of Tallahassee Utilities Bills!

If your City of Tallahassee bill is too high, you may be worried. You are not alone. Options are available to help you pay your bill.


Tallahassee Utilities offers helpful payment options.

The Winter Relief Assistance Program, or WRAP, is available for City of Tallahassee customers. It is a one-time program you can take advantage of each year. You can get an extension on your bill through the program. You must apply for it. The utility company will allow those who are low-income to use the program. You need to provide proof of a need to be qualified for the WRAP.

While having level billing will not lower the amount you pay, it can help you avoid unexpectedly high bills. The program is free and anyone who uses the City of Tallahassee can use the program. Before you can use budget billing, your account must be in good standing. You can simply go to the city to sign up for the program or even call in to put your account on budget billing. The program works to prevent huge billing surprises by taking an average of your bill and dividing it up over a 12-month period. You then will have to pay extra or less on the last month to balance out the billing over the year.

Need Help Paying Your Tallahassee Utilities bill? We Found Help!

Project Share is offered as a free program by the City of Tallahassee. It is for the elderly and for people who are low-income. The program can help pay a large bill or a past due amount you may not be able to get caught up on. You can only use the program once per year. It has limited funding and you’ll need to apply through the city. Since funds can be very tight during the hot summer months and cold winter months, you should apply for it as soon as you know you’ll need it.

The Salvation Army works with the City of Tallahassee to help customers who cannot pay their bills. If you are struggling with your City of Tallahassee utility bill, you can apply for relief from the Salvation Army. You will need to have proof of your income, your family size and you’ll need to demonstrate a need. The Salvation Army does not guarantee they can pay an entire bill, but they do have partial payments. The Salvation Army will provide you with a voucher you can apply directly to your bill through the City of Tallahassee.


If you are unable to pay your electric bill on a regular basis, you may want to consider applying for LIHEAP. The program can help you by paying all or some of your utility bill. It is a state benefit you can use to help pay the bill. You need to apply through the Capital Area Community Action Agency. The application process is similar to what you would do if you were applying for Medicaid or SNAP benefits.

Get Free Home Improvements To Lower Your Tallahassee Utilities bill!

The City of Tallahassee can help with many costs that go along with upgrading your home. If you are hoping to make your home more energy efficient, the City of Tallahassee can help with that. They offer programs that will not only help you make major upgrades to your home but also provide you with the right energy-saving measures that will lower your electric bill.  

Perhaps one of the best services the City of Tallahassee offers is their solar program. The program allows you to get all the benefits of solar energy. The city will install and maintain the panels for you- there is no cost to you. In return, you’ll get the amazing benefits and rock-bottom prices that come with using solar energy. The city has a waiting list, but getting on will help you get a shot at solar energy in the future.

The ceiling insulation grant will cover up to 80% of the cost of ceiling insulation for everyone and 100% for those who are low income.

A housing rehabilitation loan will help you bring your home up to code. Bringing it up to code may make it more energy efficient as well as making it safer for your family. Tallahassee may provide up to $2,500. Those who qualify may not have to pay the loan back.

If you had to have a new heat pump or air conditioner installed, you may be able to receive a rebate from the City of Tallahassee. The rebate can be anywhere from $100 to $750.

Customers who are in need may qualify for a loan from the City of Tallahassee. The loan should be a last resort especially if you are already struggling to pay your bills. It is a low-interest loan and provides you with a chance to get the appliances that can save you a lot of money on your electric costs.


People who rent and people who own their home can both qualify for weatherization through the state of Florida. Weatherization allows people to have updates done to their home they don’t have to pay for. With weatherization, you can get the home upgrades that will make your house more energy efficient. It may be able to pay for insulation, upgrades to your heating or cooling appliances and other upgrades that can help you save money. You must apply through the community action agency.

Avoid Shut Off With These Resources

ECHO in Tallahassee can help you with your utility payment. They generally only provide enough for a partial payment because of limited funding. You will need to apply for the help through their local office. You can get help once per year if you are in an emergency situation. Bring your photo ID and shut off notice.

The Treehouse Foundation can help provide you with assistance to pay your utility bill. They can make a partial or full payment on your behalf. Their assistance comes in the form of a voucher you can put right on your Tallahassee Utilities bill. If they are unable to provide you with direct assistance, they can help you by offering you referrals to other agencies or organizations that can help.

Save Even More on Your Tallahassee Utilities Bill!

In addition to taking advantage of the free programs offered by Tallahassee Utilities, you can take other steps to lower your bill. Save energy and lower your costs so your bill is easier to pay!

Carrie Liggins

Tuesday 28th of March 2023

I am in need of help right now , had to get a new mattress for my husband hospital bed here at home, insurance would not replace it,so I had to buy one.we are both Disabled and retired.Limited income$ 23.00 in food stamps is all we get.Its really hard times, for the 2 of us .

Catherine Marucci

Wednesday 29th of March 2023

Hi Carrie. One of these resources may be able to help: