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How to Save Money with Frontier Utilities in Texas

How to Save Money with Frontier Utilities in Texas

Frontier Utilities actually offers some great ways to save money and get help with your energy bills! If you are a Frontier Utilities customer, then you need to know about these services so that you can take advantage of them.


In this article, we’re going to review the interesting programs that Frontier Utilities offers their customers. We’re also going to offer a few ways that you can get help with your utility bill as well!

Frontier Utilities Programs

Frontier Utilities offers electricity and natural gas services to customers in Texas, Pennsylvania, Ohio and New Jersey. This company thrives in deregulated utility markets, where it helps customers save money over traditionally monopolized utilities.

Pick the Right Plan

There are many different types of plans offered by Frontier Utilities. The type of plan that is right for you will depend on your own energy use habits.

  • Fixed Term / Guaranteed Plans are the most common. With this plan, you’ll pay a single rate for a specified amount of time. That means that your price will stay the same throughout the period of time and will not change.
  • Month-to-Month Plans are ideal for short-term users. However, your rate could vary wildly between months if you stay on a month-to-month plan long-term.
  • Pay in Advance Plans allow you to make sure that you don’t use more energy than you can afford. You pay ahead of time instead of after the bill is generated.
  • Pay As You Go Plans allow you to purchase energy by the kilowatt hour. This can be complicated, because it means that you could run out of energy and be disconnected at random times. The company will do their best to notify you by email or text message when your account is running low.
  • Green Plans allow you to choose renewable energy options.

For most low income customers, the Fixed Term plan is the safest because it ensures that your rate will not change and that you will not be disconnected at random times during the month.


Waive Your Deposit

Many low income customers don’t have good credit and they don’t have money in savings, either. That’s why it’s important to always know how to get your utility deposit waived.

You may be eligible for a Frontier Utilities deposit waiver if you do one of the following:

  • Submit a Credit Reference Letter from your previous utility. The letter must state that you have not had more than one late payment in the last 12 months.
  • Submit a copy of your valid driver’s license showing that you are at least 65 years old. You will also need to submit the last month’s electricity bill from your most recent provider to prove that you are not currently past due.
  • Submit a Victim of Family Violence Form. The form must be completed by a certifying entity, such as a family violence center, medical professional, law enforcement officer or attorney.

You submit your documentation to Frontier Utilities at (866) 926-8193 or to email it to [email protected].

Get Free Air Conditioner Tune-Ups

Frontier Utilities provides free CoolSaver Air Conditioner Tune-Ups to help ensure that your device is working at peak efficiency. The company claims that this service can boost the effectiveness of you rair conditioning unit by up to 27%!

The tune up service includes an air filter replacement and a thorough cleaning of the evaporator coil, condenser coil and blower. The technicians will also measure and adjust the air flow and refrigerant as well.

In order to be eligible for this offer, you must meet the following requirements:

  • You must be a current residential Frontier Utilities customer.
  • You must live in either the CenterPoint Energy Houston Electric or Texas-New Mexico Power Gulf Coast regions.
  • You must have an individual air conditioning system that weighs no more than 5 tons.
  • You must be a residential customer in a single family home, duplex, townhome or condo. Unfortunately, customers who live in apartment are not eligible for this promotion.
  • You must not have received this service in the last five years.

If you are eligible and you would like to apply, you can click the big orange Enroll Now button on the Frontier Utilities website.


Get Help with Frontier Utilities Bills

If you need to get help with Frontier Utilities bills, there are many places you can turn for help. These include government programs, local nonprofits and charities, and more.


The Low Income Home Energy Assistance Programs (LIHEAP) is available in all states, although some states call it by different names. For example, in Texas, the program is called CEAP.

This program can help pay a portion of your annual heating bills and it can also provide crisis assistance if you receive a disconnect notice from Frontier Utilities.

In order to get help from this program, you will need to meet income limits. For more information, please contact your local Community Action Council.


The Weatherization Assistance Program won’t help you pay your past-due Frontier Utilities bill but it can help you reduce the cost of your future bills! This program provides free energy-efficiency upgrades for your home so that you can stay cooler in summer and warmer in winter.

This program is also administered by local Community Action Councils. If you contact yours, they should be able to help you apply for this service.


Local Churches & Charities

Since Frontier Utilities serves residents in so many different states, it’s impossible for us to list all of the churches and charities that may be able to assist you in this post.

For more information about the organizations that can help you, you’ll need to choose your state from the list below:

That being said, you can usually get assistance with your utility bills from The Salvation Army, Catholic Charities, St. Vincent de Paul and other well-known organizations.


There are many ways that you can get help with your Frontier Utilities bill! There are government programs and nonprofits that can help you. The company itself also offers some programs that can help you save money and improve the comfort of your own home.