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Save Money on Your Illuminating Company Bill!

Save Money on Your Illuminating Company Bill!

Looking to save money on your The Illuminating Company bill? You’ve come to the right place. We’ve scoured The Illuminating Company website to find all the hidden deals and programs that can help you save money on your utility bill.


The Illuminating Company is one of 10 electric utilities associated with First Energy. If you’re looking for one of the others, be sure to click the link below to find the information most relevant to you.

Check out these helpful payment options!

The Illuminating Company offers several helpful payment options for customers who are struggling to pay their First Energy bills. In addition to offering extended due dates, The Illuminating Company also offers these programs:

Equal Payment Plan

All Ohio residential customers are potentially eligible for First Energy’s Equal Payment Plan! This budget billing plan divides your yearly usage into twelve equal payments.


Every three months, your account will be reviewed to ensure that the amount your paying is reasonable compared to your actual usage. If major differences appear, the amount you pay each month will be adjusted. These adjustments prevent you from receiving an extremely high bill during your end-of-year settlement.

Percentage of Income Payment Plan Plus (PIPP Program)

The PIPP Program is based on a percentage of your income. To qualify, your income must be at or below 150% of the Federal Poverty Level. Through this program, customers pay 6% to 10% of their total household income for their electric service. A minimum payment of $10 per month is required.

When you are on this program, you pay less than what you owe. When your income increases, you will need to pay the outstanding balance. Thankfully, The Illuminating Company has another program that helps with that also.

Installment Plan

An Installment Plan is also available to help with past-due payments. This plan divides your past due balance into equal payments that can be made over 3, 6 or 9 months. To qualify, you must meet certain income criteria.

Get help with your The Illuminating Company bill!

Need help paying your The Illuminating Company bill? We found many agencies and programs that can assist you!


Community Connections Program provides in-home energy assessments and cost-saving improvements to your home. During the visit, an evaluator will help you identify ways you can save money on your energy bill and may assist with repairs such as sealing air leaks, adding insulation, appliance testing (and possible replacement), water heater inspection, faucet aerators and more.  You will need to prove your income is 200% of FPL or less (see chart). Contact one of the agencies listed here for an application.

Home Energy Assistance Program (HEAP). You could receive a federal grant to help pay your bills! HEAP offers an annual grant for heating costs and/or an emergency program that provides payments once per season  Call 1-800-633-4766 for more information about Ohio HEAP.

Community Outreach Opportunity Program (CO-OP)  provides emergency hardship assistance to those who have a temporary need. You will need to prove a recent financial hardship in order to receive these funds. Project REACH funds are distributed by the Cleveland Salvation Army.

Ohio Fuel Fund Grant Program provides funds to help customers pay their bills, maintain their service or establish new services. Grant applicants must prove household income and meet other requirements.

Military Deferred Payment Program helps families postpone their payments when a family member is called to active duty. You may choose to delay any portion of the bill. Upon homecoming, however, payment arrangements will be made for the outstanding balance. Call (800) 686-3421 for more information.

The Illuminating Company will help you improve your energy efficiency. 

Energy efficiency isn’t just about protecting the environment. The less energy you use, the more energy you save!


The Illuminating Company offers a helpful tool called the Home Energy Analyzer. Just log in to your account to get a detailed, customized report that explains where you use the most energy and how to improve your energy efficiency.

All First Energy customers in Ohio are also eligible for one FREE energy conservation kit! This kit provides several LED light bulbs, one three-way CFL bulb, a furnace filter whistle and LED nightlights. All you have to do is enter your information, including your account number, right here.

The Community Connections program can provide free weatherization assistance to eligible customers. They’ll assist with sealing air leaks, installing insulation, appliance testing, electric weater heater inspection, faucet aerators and more. They may even replace your appliances! To qualify, you must earn 200% or less of the Federal Poverty Guidelines. In 2017, that’s $24,120 for an individual, $32,480 fo ra couple or $49,200 for a family of four. Here’s the income limit table.

You could get a FREE professionally-installed Honeywell Programmable Thermostat from The Illuminating Company! The thermostat, which normally costs $250, can reduce your heating and cooling costs by up to 15 percent! To be eligible, you must be an Ohio Energy First customer with a central air conditioner in good working condition and agree to the program’s terms.

Of course, The Illuminating Company also offers rebates for energy efficient appliance upgrades. They could pay you $50 when they pick up and recycle your old refrigerator or freezer. If you have an air conditioner or dehumidifier to recycle, you’ll get an extra $25! All appliances must be in good working order and meet certain size requirements.

Do you have a critical medical need?

If someone in your household relies on electronic life-sustaining medical equipment, you need to register for the Critical Care Program and the Medical Certification program. The Critical Care Program helps you prepare for planned and unplanned power outages. The Medical Certification Program can delay service disconnection for up to 30 days in the event of nonpayment.