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How to Get Help with Your Car Payments During Coronavirus

How to Get Help with Your Car Payments During Coronavirus

Wondering how to get help with your car payments during the coronavirus pandemic? You’re not alone. Many people have been financially impacted and are now unable to pay their bills. Fortunately, we’ve found help.


You may be able to get help with your car payments during the pandemic.

Auto payment arrangements vary by lender. Find your lender in the list below, or leave us a comment if you’d like us to look into another financial institution.

Ally Financial

If you have an auto loan with Ally Financial, you may be able to defer your payments for a period of time. Through this program, you will skip those payments now but they will be added to the end of your loan. If you choose to do this, you will pay more finance charges over the life of your loan but Ally will not charge you any late fees and they will not report anything negative to the credit bureaus.


Chase Bank

Chase has several relief options for those who need assistance with their auto payments. You will need to apply here. If you have an auto loan, the end of your loan will be extended by the number of delayed payments. If you have a lease, the deferred payments will be due at the end of your lease.

Fifth Third Bank

If you have an auto loan from Fifth Third Bank, you may be able to get your payments deferred for up to 90 days with no late fees. You will need to contact the bank to participate in this relief program.


Mountain America

Mountain America has issued the following statement: “Mountain America understands that the recent COVID-19 pandemic has resulted in economic disruptions that may impact the financial welfare of our members. If you are faced with financial challenges due to the coronavirus, we may have loan relief options available to assist you. Please contact a member service representative to discuss your unique situation.”

TD Bank

TD Bank is offering to defer payments and waive late fees on auto loans. However, you will need to call the TD Auto Finance Department at 1-800-556-8172 for assistance.

US Bank

US Bank is offering payment assistance to new and existing customers. If you have an existing auto, boat or RV loan account, you may be able to extend your loan and defer your payments. You will need to log in and apply for assistance or else you will be reported to the credit bureaus for missing payments.

If you are approved for a new auto, boat or RV loan, you will be eligible for a 60 day deferment before your first payment is due. This offer is only available until June 30, 2020, and is not valid in the state of Pennsylvania.

What if my company isn’t on the list?

If your company is not on the list, please leave a comment with the company name below. We’ll look into it as soon as we can.

You can also download this free template letter. Customize it with your name, date, and the company’s information. The letter asks your company very politely and persuasively for a 90 day deferment. You can modify the request however you like. After all, the worst they can do is say no!

Get help during the coronavirus pandemic!


Have too much month at the end of your money? Me too - and that's how Low Income Relief got started. I have over 20 years of professional research and writing experience. Over the years, I've worked as a novelist, journalist, ghostwriter and content creator. My work has been featured in various print and online publications, including USA Today,,, Legal Beagle, The Daily Herald (Provo, Utah), The Chronicle (Centralia, WA) and others. At Low Income Relief, I use my professional research and reporting experience to help low income families save money and make ends meet. It's been my full-time job since 2016, and it's truly an honor to serve you.

Ashley worrel

Tuesday 18th of January 2022

Ford credit is my car loan


Thursday 10th of February 2022

Thanks for letting me know! I’ll get that added to our research list and we’ll get that information added as soon as we can.


Thursday 14th of October 2021

Anything with Chrysler?


Monday 29th of November 2021

Thanks for letting me know! I’ll get that added to our research list and we’ll get that information added as soon as we can.

Melissa Young

Sunday 30th of May 2021

Can you look into Credit Acceptance and Santander please? I have my car that the loan is through Santander. I put another one in my name, for my 17 year old daughter, because she was going to make the car payments and the insurance payments for it. She had the income to make these payments, she just couldn't legally do it in her name due to her age. About a month into it, which was March of this year, she decided to move out and decided to leave the car and tell me that she is not going to pay it. I do not have the income to cover the payment for the second vehicle and I don't want to cause it to be a negative mark on my credit score. I lost income due to the pandemic plus lost income due to a back injury that happened in March of this year and continues to cause me to loose work income.

Hannah Benge

Monday 31st of May 2021

Definitely use the template we have listed to write a letter to your bank! We hope this helps! -Hannah

carrie eaton

Thursday 21st of May 2020

displaced mother with two children due to corona in Omaha neb currently living out of vehicle


Wednesday 20th of May 2020

What about gm financial ..I didn't see them on the list..can you please check into this.