If you’re struggling to pay your Duke Energy bill, help is available! We found ways you can lower your bill and save on your energy bill!
This information is for Duke Energy customers in Kentucky, Florida and South Carolina. Got Duke Energy in a different state? Click here!
Can’t pay your bill? We found help!
Duke Energy offers some customer assistance programs. They may be able to get you the help you need to pay your bill if you’re struggling with it. The company may also have programs for those who are low income.
Even though Duke Energy doesn’t have an official policy on payment arrangements, they may be willing to work with customers who need to make a payment arrangement. They look at each case separately. You may have a greater chance at getting a payment arrangement if you don’t already have one, if your account is in good standing and if you have a good payment history.
The equal payment plan can help protect you from unexpected charges based on the season. It works by averaging out your bill so you don’t need to worry about it going up by a lot depending on how hot or cold it is. Then, at the end of the term, you’ll just have to pay anything above the total averaged amount.
Kentucky Duke Energy customers can get help.
The Duke Energy winter care program might be able to help you pay your bill if you are unable to in the winter months. The program helps those who have high bills during the cold months and those who need help paying their bill due to weather-related reasons. The program only operates when funds are available.
Kentucky’s LIHEAP helps families and individuals that might have trouble paying their bills. The program applies the amount you are qualified for directly to your bill. You must apply for the program through an assistance office or online.
Do you want to lower your energy bills for good? It might be as simple as upgrading your home to make it more energy efficient. You can do this for free with the Kentucky weatherization assistance program. The program might pay for additional insulation as well as other options to help you save money on your energy bills.
Florida Duke Energy customers can get help.
The Neighbor Fund is a way Duke Energy tries helping customers who need assistance. While the fund depends on the funding available from other customers who donate to it, you can get the help you need if it’s available. You must meet certain requirements including income restrictions.
Florida’s LIHEAP benefit helps low-income families pay for their energy bills. Florida applies any amount that you’re qualified for onto your bill directly. The program might help you pay just a portion of your bill.
To help you lower your energy usage costs, you might need to make your home more efficient. The Florida Weatherization Program might help low-income families and individuals with weatherization. You can upgrade your home for free and lower your total bill by using weatherization.
South Carolina Duke Energy customers can get help.
Duke Energy’s Neighbor Fund works for South Carolina residents. They also offer a Share the Warmth foundation to help you pay your bill during the cold winter months. The programs are both only available when funding is available.
The cooling assistance program and the fan heat relief program both work during the hot South Carolina months. These Duke Energy programs help you cool down in the summer when temperatures can get dangerously hot. Duke Energy works to help all customers who need help with cooling, but might not be able to help everyone. Their availability depends on funds.
With LIHEAP, you could get help paying a portion of your energy bill. The LIHEAP programs allow you to have part of your bill paid. They also allow you to save money throughout the year on the total amount of your bill.
To help make your home more energy efficient, you can use the South Carolina weatherization program. The program helps low-income individuals save money on their bills by upgrading the efficiency of their home for free.
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Kentucky customers, click here.
Florida customers, click here.
South Carolina customers, click here.