Pineville Electric is actually owned by the town of Pineville, NC. It is on a relatively short list of city owned electric companies in the US. It is part of NC Public Power, a group of city owned electric service companies. The population of Pineville is estimated to be 8,593 (2016).
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Pineville Electric is not your usual electric company.
If you are having trouble finding out about cost savings programs from Pineville Electric, the fact that it is a small town and the electric company is city owned may be part of why. The company does not appear to have its own website.
It has a page on the city website describing it and it has an online payment portal. Thus, it does not readily come up in the search results when you Google “Pineville Electric.” You have to go digging for information on this utility.
It appears to have a PO Box for its mailing address. The phone number is (704) 889-2292. They encourage you to call if you have billing questions.
It is one of 19 city owned electric companies making up North Carolina Municipal Power Agency Number 1 (NCMPA1). Their website is where you need to go to find general program information. They do have programs. Their 2009 residential programs list includes:
North Carolina’s Low Income Energy Assistance Program (LIEAP)
If you know where to look, you can find this program on Mecklenburg County government site. Eligible families can get a one time payment to help with their heating bills.
- The household is solely responsible for the heating bill.
- They do not have over $2,200 in savings or resources.
- At least one member must be a U.S. citizen or eligible alien.
- The household must have income below 130 percent of the Federal Poverty Level (FPL).
Here are the current annual income limits by household size:
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- 1 person: $15,444
- 2 people: $20,826
- 3 people: $26,208
- 4 people: $31,590
- 5 people: $36,972
- 6 people: $42,354
- 7 people: $47,749
- 8 people: $53,157
Priority is given to households with qualified disabled individuals and/or elderly members. You can apply in person at either of the two following addresses for Mecklenburg County Department of Social Services:
301 Billingsley Road
Charlotte, North Carolina 28211
3205 Freedom Drive
Charlotte, NC 28208.
Disabled or elderly individuals may send a representative to apply on their behalf. They may also apply by phone at this number: (704) 432-1111 (“JUST 1 CALL”)
When you go to apply in person, bring the following information or have it at your fingertips if you are calling:
- Name, date of birth, and social security numbers for every member of the household.
- Proof of income, such as pay stubs for the previous month.
- Current balance for savings and checking accounts.
- Your most recent utility bill.
- A list of other assets, such as stocks or bonds.
Qualified disabled and elderly (over age 60) can apply from December 2nd through January 1st (or until monies run out). See program for additional details. Other households can apply from February 1st to March 31st (or until monies run out).
If you meet income guidelines, specialists will come in, analyze your home and provide weatherization to reduce energy use. Here are some of the types of things they do:
- Seal doors and windows.
- Insulate walls, attics and ducts.
- Check major appliances.
- Install smoke detectors.
- Install energy efficient light bulbs.
- Give you free air filters.
When applying, you will need proof of income of all household members, photo ID for all adults in the home, social security cards for everyone and your current utility bill.
This is located in Charlotte, but they do provide utility assistance for all Mecklenburg County residents based on need. Check their website for instructions. You will need more documents than usual. You will need to apply in person at the following address:
500-A Spratt Street
Charlotte, NC 28206
This is an emergency utility assistance provider of last resort for residents of Mecklenburg County. If you have been denied crisis assistance elsewhere in the last 30 days, and have a disconnect notice for your utilities, you can apply. They do not assist with deposits or move ins except for people fleeing domestic violence or getting back into housing from a Women’s Shelter.
You will need to call (704) 333-5040 on a Tuesday or Thursday between 10 a.m. and 2 p.m. to make an appointment. If you leave voicemail, they will not call you back. They do not take walk-ins or email.
High Efficiency Heat Pump Rebate Program is for residential customers. Customers of any of the 19 municipal power companies of (NCMPA1) can get $400 rebate if they install a high efficiency heat pump. The unit must be rated as 15 SEER or better. Call the Pineville Electric company at (704) 889-2292 to get additional information and ask how to apply.
ENERGY STAR ™ Home Rebate provides a $500 rebate for eligible customers. In order to be eligible, you need to have built a single-family home after January 1, 2009. The energy efficiency of the home needs to be at least 15 percent better than the requirements laid out by the 2004 International Residential Code (IRC). The home also needs to boast features like good insulation, energy efficient appliances and efficient heating and cooling systems. The home must be independently certified as an ENERGY STAR™ home.