Spectrum offers low income discounts through their Spectrum Internet Assist program! This program offers high-speed Internet with no data caps for just $17.99 per month!
For this low price, you’ll receive high-speed Internet with speeds of up to 30 Mbps download and 4 Mbps upload! There are no data caps and no contracts required. You’ll also receive a free Internet Modem. For $5 more per month, you can add in-home Wi-Fi!
Who qualifies for Spectrum Internet Assist?
To qualify, you must meet all of these criteria:
- You must live in an area where Charter Spectrum Internet Assist is available. Click here and enter your zip code to see if service is available in your area!
- You must NOT be a current Charter Communications or Spectrum Internet subscriber (or have subscribed within the last 30 days)
- You must not have any outstanding debt to any Charter Communications company that is less than a year old.
- You must not have any outstanding debt for previous Spectrum Internet Assist services.
You must also meet ONE of the following criteria:
- Your household includes at least one child who is enrolled in the free or reduced cost lunch program (National School Lunch Program (NSLP).)
- You participate in the Community Eligibility Provision (CEP) of the NSLP.
- You are age 65 or older and receive Supplemental Security Income (SSI).
Please note that SSI is different than Social Security Disability (SSD), Social Security Disability Insurance (SSDI) and Social Security Retirement and Survivor Benefits (SSRSB). Only SSI can be used to qualify for Spectrum Internet Assist!
How much is Spectrum Internet Assist?
When I updated this article today, I noticed that Spectrum has conveniently removed any reference to price from their website. I spoke to a Spectrum representative named Charles who told me the service is currently $17.99 per month plus an option $5 per month for in-home WiFi.
Maybe. The fine print says:
*SPECTRUM INTERNET ASSIST: Limited time offer; subject to change; not transferable. Availability of offer based on eligibility and service address…. Install, equipment, taxes, fees and surcharges may be extra; additional services are extra. Equipment, activation and installation fees may apply. VOICE SERVICE: Taxes and fees included in price.”
When I spoke to a Spectrum customer service agent, they repeatedly stressed that this service is much slower in certain areas and completely unavailable in others. Be sure to talk to the customer service agent about what speeds you can expect in your area before you sign up for this service!
How can I sign up?
You can sign up on the Spectrum website.
Frequently Asked Questions about Spectrum Internet Assist
Since Spectrum isn’t very transparent about this program, we get a lot of questions. Browse the FAQ below and let us know in the comments if you have additional questions!
Does Spectrum Internet Assist include WiFi?
No, Spectrum Internet Assist does not include WiFi. You can add WiFi for an extra $5 per month.
What is the speed for Spectrum Internet Assist?
Spectrum currently advertises a speed of up to 30 Mbps for their Internet Assist program. It is worth noting that Comcast’s Internet Essentials program is cheaper and faster.
How much does Spectrum Internet actually cost?
The Spectrum Internet Assist program is currently $17.99 plus $5 for in-home WiFi. The prices are not listed on the Spectrum website. I confirmed this with a Spectrum representative.
How do I get free Internet through my Spectrum Internet Assist?
You can get this internet for free if you apply for the Affordable Connectivity Program. The $30 subsidy will more than offset the cost of the Spectrum Internet Assist plan.
peggy
Thursday 30th of March 2023
i am already a spectrum customer, would the discount apply to me ?
Catherine Marucci
Thursday 30th of March 2023
Hi Peggy. Unfortunately, you cannot be a current Charter Communications or Spectrum Internet subscriber.
Gary
Monday 26th of September 2022
Where do I sign up at
Catherine Marucci
Tuesday 27th of September 2022
Hi Gary. You can sign up on the Spectrum website.
Ann
Wednesday 4th of September 2019
I got approve for internet assist. When the store sign me up they charge me regular price 54.98. I kept calling Internet assist at 1-844-525-1574 all they do is escalate my case. This is my third time escalating the case. What should I do ?
Riley Thomson
Thursday 5th of September 2019
Ann, I'm so sorry! Low Income Relief is a website that connects low income families with local resources. If you are having a problem with a company and their services, you will have to contact them directly. I'm sorry for your situation. That sounds frustrating. I hope you get in contact with them soon! -Riley
francine
Thursday 15th of August 2019
I am thinking of getting this service. I have already been pre qualified for internet($14.99)and $5.00 for wifi. What are the addition fee's going to add up to? need to know what my monthly bill will be. And also if i decide I want to cancel are there fees for that?and how much?
Riley Thomson
Thursday 15th of August 2019
Francine, You will have to talk to the company directly to answer your questions. Our website just lists resources for low income families. I hope this helps. -Riley
Janet Hare
Tuesday 18th of June 2019
I'm a current Spectrum customer since last September. I'm also on Social Security, SSA, EBT and Medicaid. I am 73 years old. I get $703a month SS.
I pay $142.65 a month for my tv and internet, which is more than my rent.
But since I AM a current customer, I can't sign up for this? What a crappy way to treat people!
Riley Thomson
Wednesday 19th of June 2019
Janet, That is so frustrating. You should definitely call and share your concerns with them! -Riley